Question 1

How do I get there?

Accepted Answer

Take a Ryujin bus bound for Hongu from JR Kii-Tanabe Station, about 90 minutes, and get off right at the Yunomine Onsen stop. From JR Shingu Station it is about 60-70 minutes by bus.

Question 2

What is the cancellation policy?

Accepted Answer

The cancellation policy differs by plan and by date of stay. Please check the cancellation terms of your plan when booking, and contact the front desk with any questions.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 10:00 as standard. Please check when booking or see the official website for details.

Question 4

Can I bring a pet?

Accepted Answer

Please check our policy on pets. Please see the official website or contact the front desk for details.

Question 5

How far is the World Heritage bath Tsuboyu?

Accepted Answer

Tsuboyu, the symbol of Yunomine Onsen and a World Heritage site, is right beside the inn. Said to change colour seven times a day, it is a historic public bath used for purification on the Kumano pilgrimage.

Question 6

Can I combine a stay with walking the Kumano Kodo?

Accepted Answer

The World Heritage Kumano Kodo passes near the inn, making it an ideal base for an adult trip taking in history and nature. It is also convenient for the three Kumano shrines and Nachi Falls.

Question 7

Can I stay with children?

Accepted Answer

Families with children are welcome. Please see the official website or check when booking for children's rates and plans.

Question 8

Do I need to book the private baths, and is there an extra charge?

Accepted Answer

Both the indoor and the open-air bath can be used privately. Please see the official website or ask the front desk for charges and booking.

Question 9

What is distinctive about the hot spring, and what baths are there?

Accepted Answer

You can bathe in water flowing continuously from the source at Yunomine Onsen, said to be the oldest hot spring in Japan. There are two baths, an indoor bath and an open-air bath, both of which can be booked for private use, and bathing is possible all night.

Question 10

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available inside the inn. We will give you the connection details at check-in.

Question 11

What is onsen cuisine?

Accepted Answer

Our speciality is onsen cuisine, in which fresh local ingredients are cooked using the water of Yunomine Onsen. Making generous use of produce from the sea and mountains, it combines the flavour and the benefits distinctive to the Yunomine water.

Question 12

Is there parking?

Accepted Answer

Parking is available. Please check with the front desk or see the official website for details.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 14

How do I get there?

Accepted Answer

About 90 minutes by Ryujin bus from JR Kii-Tanabe Station, alighting right at the Yunomine Onsen stop. About 60-70 minutes by bus from JR Shingu Station.

Question 15

What is the address?

Accepted Answer

116 Yunomine, Hongu-cho, Tanabe City, Wakayama Prefecture

Question 16

What time is check-in?

Accepted Answer

15:00.

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 18

What time is check-out?

Accepted Answer

10:00.

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