Question 1

Is there parking?

Accepted Answer

There is parking. Please contact the inn for details.

Question 2

How do I get there?

Accepted Answer

By car, about 20 minutes from Nankan IC or Kikusui IC on the Kyushu Expressway, or about 10 minutes from central Yamaga; allow about 60 minutes from central Kumamoto. By bus, about 11 minutes' walk from the Hirayama Onsen Kanko Kyokai-mae stop on the Sanko Bus Yamaga-Nankan line.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 10:00 as standard. Times may differ depending on the plan.

Question 4

Is the inn listed in the Michelin guide?

Accepted Answer

The inn has been listed in the Michelin guide.

Question 5

Do all rooms have an open-air bath?

Accepted Answer

Yes, each of the 19 detached rooms has its own open-air bath, all fed continuously with 100 per cent natural hot spring water, so you can bathe whenever you like.

Question 6

Can I visit for the day?

Accepted Answer

Day-use bathing in the large communal bath is available. There are also day plans combining the hot spring and kaiseki cuisine in a detached room. A rest-and-meal plan that includes private use of the open-air bath in a special room is popular.

Question 7

What are the qualities of the hot spring?

Accepted Answer

It is an alkaline simple sulphur spring with a distinctive silky feel on the skin, said to help the complexion and to be good for heat rash, eczema and fatigue.

Question 8

Is there a large communal bath?

Accepted Answer

There is a large open-air bath and an indoor bath with a sauna, also open to day visitors. The free-flowing open-air bath is known for its distinctive silky feel on the skin.

Question 9

Is there a beauty salon?

Accepted Answer

There is a beauty salon in the inn, with staff trained in Bali, offering Balinese relaxation treatments, stone sauna bathing and reflexology. It is popular with couples as well as individual guests.

Question 10

Is there a shop?

Accepted Answer

There is a shop in the inn stocking Hirayama Onsen lotion, vessels by local potters, paulownia clogs, local rice, and regional specialities and crafts, ideal as a memento or gift.

Question 11

What is the food like?

Accepted Answer

The dining room serves a monthly course menu that also includes teppanyaki. Our careful home cooking, using seasonal ingredients such as live fish delivered straight from the market, is much praised. Individual dishes such as horse sashimi and steak can also be ordered in advance.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 13

How do I get there?

Accepted Answer

About 20 minutes by car from Nankan IC or Kikusui IC on the Kyushu Expressway. About 10 minutes by car from central Yamaga. About 11 minutes' walk from the Hirayama Onsen Kanko Kyokai-mae stop on the Sanko Bus Yamaga-Nankan line.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

What time is check-out?

Accepted Answer

10:00.

Question 16

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 17

What is the address?

Accepted Answer

Hirayama, Yamaga City, Kumamoto Prefecture

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