Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00–17:30, and check-out is 10:00.

Question 2

How can I use the private baths?

Accepted Answer

You can choose one of 10 different private baths—made of stone, wood, or with sauna—which is included free once per stay. Five of the 10 baths have a private sauna.

Question 3

What is the hot spring water quality and character?

Accepted Answer

It is the only pH 8.6 alkaline spring in Tamana Onsen. Water is drawn from 400 meters underground and supplied as pure hot spring water with no circulation or heating. You can bathe anytime, 24 hours a day. It is known as the "beauty spring" with a reputation for skin-beautifying effects (smooth and silky skin).

Question 4

Is there a parking lot?

Accepted Answer

Yes, it is available. Please contact the facility for details.

Question 5

What is the check-out time?

Accepted Answer

10:00.

Question 6

Is there a parking lot?

Accepted Answer

A free parking lot is available. With a convenient location just 5 minutes by car from Shin-Tamana Station and spacious grounds, the parking lot is praised in reviews for being worry-free.

Question 7

How do I access the facility?

Accepted Answer

About 5 minutes by car from Shin-Tamana Station on the Kyushu Shinkansen, or about 15 minutes from Kiksuizui IC on the Kyushu Expressway.

Question 8

What is the relationship with Nakoi-kan?

Accepted Answer

This facility opened in May 2022 as a separate wing of Nakoi-kan. The main building, Nakoi-kan, is an established ryokan that was once visited by novelist Natsume Soseki.

Question 9

Is day-use bathing available?

Accepted Answer

Day-use of the private family hot spring baths is available. For details, please check the official website or call the facility.

Question 10

Can families with children stay?

Accepted Answer

You can use the facility in a private setting with an open-air bath in every room. For details on age restrictions and such, please check the official website or call the facility.

Question 11

What is the check-in time?

Accepted Answer

15:00.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is installed in all guest rooms.

Question 13

What are the characteristics of the meals?

Accepted Answer

The restaurant "Kakyō" features all counter seating, where our chefs grill low-temperature aged beef over charcoal right before you. Dinner is a kaiseki meal with aged Japanese black beef as the centerpiece.

Question 14

What types and how many guest rooms are there?

Accepted Answer

There are 6 rooms in total, all with private outdoor baths attached. All rooms are of the same type. All rooms are non-smoking (one smoking area near the guest rooms).

Question 15

How do I get there?

Accepted Answer

About 5 minutes by car from Shin-Tamana Station on the Kyushu Shinkansen. About 15 minutes from Kiksuzu IC on the Kyushu Expressway.

Question 16

What is the address?

Accepted Answer

Kumamoto Prefecture, Tamana City, Naka 1783

Question 17

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

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