Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 10:30. Times may differ by plan, so please check your booking.

Question 2

Is it true that you have a Michelin rating?

Accepted Answer

There is information that the inn's cuisine holds one Michelin star (from travel agency listings). Please contact the inn directly for details.

Question 3

Are there things for babies and small children?

Accepted Answer

We provide baby items. Please discuss what you need with the inn when booking.

Question 4

What room types are there?

Accepted Answer

There are 7 types of Japanese-style room combining sukiya design with comfort, including rooms with beds on tatami, special rooms with their own garden, and rooms with a hinoki indoor bath.

Question 5

Are there facilities for remote working?

Accepted Answer

There is a telework room for guests, with Wi-Fi, free drinks and light meals available to order, usable as a workspace.

Question 6

Are the private open-air baths free?

Accepted Answer

Charges for the private baths vary by plan and booking. Please contact the inn directly or check the plan you have booked.

Question 7

How many baths are there?

Accepted Answer

There are 7 baths in all: three private open-air baths (including a hinoki one on the roof), bathing halls for men and women, and an open-air rock bath. The bathing halls are swapped between men and women at set times.

Question 8

Can I bathe under the stars at night?

Accepted Answer

The private open-air bath on the roof is built of hinoki with real character, and at night you can bathe under a sky full of stars.

Question 9

Is there a pick-up service?

Accepted Answer

A pick-up service is available. Please ask when booking or contact the inn directly for details.

Question 10

Can meals be served in my room?

Accepted Answer

Yes, both dinner and breakfast are served in your room. The Japanese cuisine uses seasonal ingredients that change each month, built mainly on fresh seafood from Sagami Bay.

Question 11

Is there parking?

Accepted Answer

There is a car park.

Question 12

What time is check-in?

Accepted Answer

15:00.

Question 13

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 14

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 15

How do I get there?

Accepted Answer

About 8-10 minutes by taxi from Yugawara Station on the JR Tokaido Line. A pick-up is available (advance booking required).

Question 16

What is the address?

Accepted Answer

398 Miyakami, Yugawara Town, Ashigarashimo District, Kanagawa Prefecture

Question 17

What time is check-out?

Accepted Answer

10:30.

How can we help you?

Quick categories