Question 1

Can I use Wi-Fi?

Accepted Answer

Free Wi-Fi is available throughout the facility (except in semi-open-air hot spring guest rooms).

Question 2

Can I arrive by bicycle?

Accepted Answer

Guests arriving by bicycle can bring it into their room, and we provide a dedicated bike stand. Please inform us at the time of booking.

Question 3

Is a shuttle service available?

Accepted Answer

We offer pickup service to Yugashima Bus Stop (15:00–18:00). Please contact us in advance if you are using bus or train.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is 3:00 PM (latest arrival 7:00 PM), and check-out is 10:30 AM.

Question 5

Are there accessible facilities?

Accepted Answer

We have ramp access at the entrance, an elevator to the second floor, and one barrier-free guest room. However, there are steps and stairs in various areas of the facility, so please contact us in advance if you have concerns.

Question 6

Do you have rooms with literary connections?

Accepted Answer

The room "Amanjaku" is popular with literature enthusiasts. It's where the writer Yasushi Inoue stayed and wrote. This folk-craft style Japanese room with an irori (hearth) offers a special literary atmosphere.

Question 7

What are the giant stone and giant wood open-air baths?

Accepted Answer

The "giant stone bath" is said to be Japan's largest stone bath, carved from a lava rock weighing approximately 53 tons that was excavated from underground. The "giant wood bath" is a wooden bath carved from a tree over 1200 years old. Both can be enjoyed surrounded by the natural beauty of Amagi.

Question 8

Is there a private bath?

Accepted Answer

We have a private open-air bath called "Kikori no Yu", available between 15:00–23:00 (40 minutes, ¥3,500). Reservations are made on the day of check-in.

Question 9

What is the spring water quality?

Accepted Answer

Calcium sodium sulfate spring (weakly alkaline). We provide 100% pure spring water from over 10 sources with no added water or circulation. The source temperature is approximately 47°C and is recommended for long, leisurely soaks (in winter, only gentle heating that does not compromise the spring quality is applied).

Question 10

When can I enjoy meals at the riverside terrace?

Accepted Answer

Dinner at the riverside terrace along the Kano River gorge is available as a limited number, limited period special plan. We offer wine-focused free flow and seasonal cuisine. Please check the details on the official website's dedicated accommodation plan.

Question 11

What kind of cuisine is offered?

Accepted Answer

We serve creative cuisine using fresh seafood and mountain produce from Izu. Featuring our signature wasabi hotpot, as well as sweetfish, Suruga chicken, and Shizuoka black beef, our menu centers on local ingredients. Our chef is certified as a "Fujino-kuni Culinary Capital Development Craftsman".

Question 12

Is there a parking lot?

Accepted Answer

We have a free parking lot with 35 spaces.

Question 13

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 14

What time is check-out?

Accepted Answer

10:30 AM.

Question 15

Is there parking?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 16

What is the address?

Accepted Answer

1594 Yugashima, Izu City, Shizuoka Prefecture

Question 17

How do I get there?

Accepted Answer

About 30 minutes by Tokai Bus from Shuzenji Station on the Izu Hakone Railway (get off at Yugashima bus stop; shuttle service available with advance notice). About 49 minutes from Numazu IC via the Izu Longitudinal Road.

Question 18

What time is check-in?

Accepted Answer

3:00 PM.

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