Question 1

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in is at 15:00 and check-out is at 10:00.

Question 3

What is the quality of the hot spring water?

Accepted Answer

It is sodium chloride cold mineral water (hypertonic, neutral, cold mineral spring) from Echigo Nagano Hot Spring (Shitada hot spring area). The source temperature is approximately 16°C and is heated before use. With very high salt concentration, it qualifies as "therapeutic spring water" and was once sold as medicine. It is effective for cuts, burns, cold sensitivity, neuralgia, and women's health issues.

Question 4

How do I get there?

Accepted Answer

About 40 minutes by bus (Yagigahana Hot Spring Line) from JR Shinetsu Line Higashi-Sanjo Station, then about 30 minutes on foot. About 40 minutes by taxi from JR Joetsu Shinkansen Tsubame-Sanjo Station. About 45 minutes via Route 289 from Sanjo-Tsubame Interchange on the Hokuriku Expressway.

Question 5

What is the address?

Accepted Answer

1450 Nagano, Sanjo, Niigata Prefecture

Question 6

Are there private open-air baths?

Accepted Answer

Yes, there are two private open-air baths called "Ishiyu" and "Fukaiyu" in the "Yamayu" section. Ishiyu features a charming design made from stacked round stones, while Fukaiyu is approximately 130 cm deep and allows you to enjoy a unique floating sensation while standing. Guests can use them free of charge (approximately 16:00–22:00).

Question 7

What is the history of the building?

Accepted Answer

The main building "Ryokufukan" is a three-story wooden structure originally built around 1933 (Showa 8) as a restaurant in front of Tsubame Station and relocated to its current location around 1965 (Showa 30). It is designated as a National Register of Tangible Cultural Properties and preserves the nostalgic atmosphere of a Showa-era inn.

Question 8

What types of guest rooms are available?

Accepted Answer

There are 17 rooms in total across three types: "Ryokufukan" which retains Showa-era charm, "Keiryukan" with large single windows overlooking gorge scenery, and "Suiyukan" (renovated in 2022) featuring contemporary Japanese design with Wi-Fi, wired LAN, and a desk.

Question 9

What time is check-out?

Accepted Answer

Check-out is at 10:00.

Question 10

What time is check-in?

Accepted Answer

Check-in is at 15:00.

Question 11

What is the meal like?

Accepted Answer

The specialty is "Yamasato kaiseki" (mountain-inspired multi-course dinner) that makes use of local mountain ingredients. Dishes are prepared with "Maki no Shimizu," the underground spring water of the Ikarashi River, and feature seasonal cuisine made with local ingredients including raw carp, wild vegetables, grilled sweetfish, and Niigata beef cooked on hot stone. For breakfast, you can enjoy the signature "hot spring rice porridge."

Question 12

Can I use Wi-Fi?

Accepted Answer

Wi-Fi is available (measured at 42Mbps in the lobby). Suiyūkan is also equipped with wired LAN and desks, making it ideal for workations.

Question 13

Is there a parking lot?

Accepted Answer

Yes, we have a parking lot. In winter, snow can accumulate to about 2 meters. Please come with studless tires (chains are not necessary). Regular tires are not permitted.

Question 14

I'm not fond of river fish dishes. Can the meal be changed?

Accepted Answer

If you dislike river fish dishes, we can change your meal to seafood dishes. Please let us know when making your reservation.

Question 15

I understand you are a member of the "Japan Secret Hot Spring Association." Can I use the stamp book?

Accepted Answer

We are a member inn of the "Japan Secret Hot Spring Association." If you have a stamp book, we can stamp it for you. When you collect 10 stamps, you receive one free night stay (based on the association's regulations).

Question 16

Are there sightseeing spots nearby?

Accepted Answer

Yagi-ga-hana (a scenic spot with 200-meter rock cliffs), Momonkai mountain climbing, and the terraced rice paddies in the Shimoda district offer abundant natural scenery. Toward Tsubame-Sanjo Station, there are also manufacturing experience facilities in Tsubame-Sanjo.

Question 17

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

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