Question 1

How do I get from Isawa Onsen Station, and is there a shuttle?

Accepted Answer

About 5 minutes by free shuttle bus from JR Isawa Onsen Station. About 10 minutes by car from Chuo Expressway Ichinomiya-Misaka IC.

Question 2

What are the check-in and check-out times?

Accepted Answer

Standard check-in is 15:00 and check-out is 10:00. Times may differ depending on your plan, so please confirm.

Question 3

Can families with children stay here?

Accepted Answer

Yes, we welcome families with children. The spring water is gentle on the skin, so even small children can bathe safely.

Question 4

Tell me about the history of the inn.

Accepted Answer

The inn was founded in 1967 (Showa 42) when hot spring water gushed up from a persimmon orchard in Isawa. Since then, it has developed into one of the largest hot spring facilities in the Isawa-Kasuga-Izukura Onsen area and has grown together with the local community.

Question 5

What is the hot spring water quality and its benefits?

Accepted Answer

Isawa Onsen is an alkaline simple hot spring, famous as a "beauty spring" that softens skin and makes old dead skin cells easier to remove. It is colorless, odorless, and non-irritating, making it suitable for a wide range of ages.

Question 6

What types of hot spring baths are available?

Accepted Answer

We offer a total of 6 bathing facilities, including Shingen, one of the largest rock baths in the prefecture, plus open-air baths and private (family) baths. The alkaline simple hot spring water at Isawa Onsen is highly effective for skin care and has a gentle mineral composition suitable for elderly guests and children alike.

Question 7

Are there tourist attractions nearby?

Accepted Answer

The Isawa Onsen area has many wineries and fruit-picking farms. Shosenkyo Gorge, Takeda Shrine, and Kofu Castle ruins in Kofu city are also nearby, making this a convenient base for sightseeing. The Isawa Onsen Fireworks Festival is held in summer.

Question 8

Can I use Wi-Fi?

Accepted Answer

Wi-Fi is available throughout the building.

Question 9

What dining options are available?

Accepted Answer

You can choose between two styles: a "luxury creative buffet" featuring around 70 dishes made with seasonal ingredients, or kaiseki (multi-course Japanese dinner) with seasonal ingredients served at the quiet, traditional Japanese "Annex Biho". We also have a special room "Biho Special Room".

Question 10

Is there parking?

Accepted Answer

We have free parking available. You can arrive by car with peace of mind.

Question 11

What time is checkout?

Accepted Answer

10:00.

Question 12

What is the address?

Accepted Answer

777 Ichibe, Isawa-cho, Fuefuki City, Yamanashi Prefecture

Question 13

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 14

Is there parking?

Accepted Answer

Parking is available. Please contact the facility for details.

Question 15

How do I get there?

Accepted Answer

About 5 minutes by free shuttle bus from JR Isawa Onsen Station / About 10 minutes by car from Chuo Expressway Ichinomiya-Misaka IC

Question 16

What time is check-in?

Accepted Answer

15:00.

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