Question 1

How do I get here from Isawa Onsen Station?

Accepted Answer

It's about a 5-minute walk from JR Isawa Onsen Station. By car it's about 10 minutes from the Chuo Expressway Ichinomiya-Misaka IC. Isawa Onsen Station is about 1 hour 30 minutes by express train from Shinjuku, offering excellent access from the greater Tokyo area.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in is 14:00 and check-out is 11:00. This property welcomes early check-in in the Isawa Onsen area. Times may vary depending on your plan, so please confirm.

Question 3

Can I stay with my pet?

Accepted Answer

Pets are welcome at our standalone cottage with private outdoor bath "Hana Rei". You can enjoy a special hot spring stay with your beloved pet.

Question 4

What facilities are available for families with children?

Accepted Answer

We provide a free kids' space with plenty of toys. We also have a barrier-free accessible private family bath, so bathing with small children is worry-free.

Question 5

Can you accommodate banquets and group stays?

Accepted Answer

We can accommodate up to 160 guests and have a banquet hall, private lounge, and karaoke room. We also offer various options including all-you-can-drink packages and hostess arrangements.

Question 6

What is the hot spring water quality and its benefits?

Accepted Answer

Our on-site natural hot spring source has a pH of 9.1 and features the alkaline simple hot spring water of Isawa Onsen. It is highly effective for beautiful skin, and the water quality is known for being gentle. After bathing, your skin becomes smooth and silky. It is enjoyed by people of a wide range of ages.

Question 7

What types of hot springs and baths are available?

Accepted Answer

We have abundant hot spring water from an on-site natural spring (pH 9.1) that constantly overflows from the baths. In addition to a large public bath and outdoor bath, we also have a barrier-free accessible private family bath. With gender-segregated rotating baths, you can enjoy a variety of hot spring experiences.

Question 8

What is the spring-hopping experience with sister facilities?

Accepted Answer

Free shuttle service runs regularly between sister properties in our group (such as Kasugai View Hotel), allowing you to enjoy a "View Group all-facility spring-hopping" where you can freely visit the different hot springs at each property. Each offers a different mineral composition and water quality.

Question 9

What is the dining style?

Accepted Answer

We serve dishes in small portions so you can enjoy them fresh. We offer dining options to suit your preference, from casual table-and-chair seating in the restaurant to a completely private dining room at the kaiseki restaurant "Hana Ryotei" (advance reservation required).

Question 10

How many rooms and parking spaces are there?

Accepted Answer

We have free parking. Our accommodations consist of 72 rooms total: the main building with 71 Japanese-style rooms (all non-smoking) and 1 standalone cottage "Hana Rei" with a private outdoor bath.

Question 11

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 12

What time is check-in?

Accepted Answer

14:00.

Question 13

What time is checkout?

Accepted Answer

11:00.

Question 14

What is the address?

Accepted Answer

320 Ichibe, Isawa-cho, Fuefuki City, Yamanashi Prefecture

Question 15

How do I get here?

Accepted Answer

About 5 minutes walk from JR Isawa Onsen Station / About 10 minutes by car from the Chuo Expressway Ichinomiya-Misaka IC

Question 16

Is there parking available?

Accepted Answer

Yes, parking is available. For details, please contact the facility directly.

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