Question 1

How do I get there from Manza-Kazawaguchi Station?

Accepted Answer

About 40 minutes by bus or 35 minutes by taxi from Manza-Kazawaguchi Station on the JR Agatsuma Line. From Karuizawa Station it is about 1 hour 45 minutes by bus. Satellite navigation may not find us accurately by address, so we recommend setting it for Manza Onsen ski area.

Question 2

Is there anything to watch out for in winter?

Accepted Answer

In winter Route 292 between Manza and Kusatsu is closed, so the inn can only be reached via the Manza Highway. Chains or snow tyres are essential when there is snow.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 14:00-20:00 and check-out is 10:00. Times may differ by plan.

Question 4

Can I bring a pet?

Accepted Answer

The official website does not state whether pets are allowed, so please contact us directly.

Question 5

What are the qualities of the hot spring?

Accepted Answer

We use a source known as Nigayu, the bitter water. It is an acidic sulphur-bearing spring at 75.8 degrees and pH 2.3, held to help with stomach and intestinal complaints, rheumatism, neuralgia, respiratory conditions and women's complaints. It also has the unusual quality of turning cloudy and clear by turns.

Question 6

Can I bathe without staying overnight?

Accepted Answer

Day bathing is available 8:30-16:30, at 800 yen for adults and 400 yen for children. Hours may be shortened in busy periods such as holiday weekends, so please check.

Question 7

What is the view from the open-air bath?

Accepted Answer

From the open-air bath with its scent of hinoki you can see Mount Motoshirane and the magnificent natural scenery of Manza. At 1,800 m it is a bath above the clouds, where you can also soak under the stars. The view is especially fine when the rhododendrons flower.

Question 8

How many rooms are there, and what is the capacity?

Accepted Answer

There are 30 rooms taking up to 60 guests, for a relaxed stay in quiet surroundings.

Question 9

What accommodation plans are there?

Accepted Answer

There is a wide range, from room-only through one night with two meals to self-catering plans. On the self-catering plan you bring all your own food and seasonings. In winter there are few places nearby to buy food, so please prepare in advance.

Question 10

What about food on the self-catering plan?

Accepted Answer

On the self-catering plan you bring all your own food and seasonings. In winter the nearest shops with a full range are some distance away, so please buy in advance. Anything other than perishables can also be posted to us beforehand.

Question 11

Is there parking?

Accepted Answer

You can use the car park in front of the inn (about 30 spaces) or the car park on the other side of the road. Note that in winter the inn can only be reached via the Manza Highway.

Question 12

What time is check-out?

Accepted Answer

10:00.

Question 13

Is Wi-Fi available?

Accepted Answer

Not available.

Question 14

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 15

What time is check-in?

Accepted Answer

14:00.

Question 16

How do I get there?

Accepted Answer

About 40 minutes by bus or 35 minutes by taxi from Manza-Kazawaguchi Station on the JR Agatsuma Line. About 1 hour 45 minutes by bus from Karuizawa Station.

Question 17

What is the address?

Accepted Answer

2401 Hoshimata, Tsumagoi Village, Agatsuma District, Gunma Prefecture

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