Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is 13:00 and check-out is 11:00. We will hold your luggage before check-in and after check-out, and you may use the hot spring for the rest of the day after checking out.

Question 2

How convenient is it for the Nozawa Onsen ski area?

Accepted Answer

The Nozawa Onsen ski area is close to the inn. In the ski season you can reach the slopes from the inn by the moving walkway (lift), and you can also return by a different route.

Question 3

Can I go round the public baths?

Accepted Answer

Being close to the Ogama, the inn is convenient for the 13 public baths in the hot spring town. You can stroll between them in yukata and geta and experience Nozawa Onsen's public bath culture.

Question 4

What is the Ogama?

Accepted Answer

The Ogama hot spring, a Natural Monument, is a famous spot in Nozawa Onsen right beside the inn, where very hot spring water rises and local people have long used it to boil hemp and vegetables. You can see this part of everyday Nozawa Onsen life at close hand.

Question 5

How many parties do you take, and what are the rooms like?

Accepted Answer

We are a small hot spring inn taking only ten parties a day, with 14 rooms that differ in size, outlook and furnishing. Some have a view bath looking west to the five peaks of northern Shinshu and south to the ski jump. Works by well-known print artists and craftspeople hang in the corridors.

Question 6

When was the inn founded?

Accepted Answer

It is a long-established hot spring inn founded in 1869. It has welcomed travellers for many years while valuing the rich nature and culture of Nozawa Onsen.

Question 7

Can I use the hot spring after check-out?

Accepted Answer

The bathing room Kamabe no Yu can be used after check-out for the rest of the same day, which is handy after skiing.

Question 8

Is the hot spring your own source? What is the water like?

Accepted Answer

Abundant water rises naturally at two points in the building and is used straight from the source. You can enjoy the scent of sulphur and the yunohana flakes, and the bathing room Kamabe no Yu recreates a Taisho-period indoor bath in a retro Taisho-romantic style. The water is good for the skin and also held to help with neuralgia, muscle pain and chronic skin conditions.

Question 9

Tell me about the artworks in the inn.

Accepted Answer

Works by well-known artists are permanently displayed, including manga and signed pieces by Tagawa Suiho, famous for Norakuro, and prints by Azechi Umetaro and Munakata Shiko. Every corridor in the building feels like an art gallery.

Question 10

What is the food like?

Accepted Answer

We serve seasonal kaiseki courses using Shinshu ingredients through the year, along with the local dish torimawashi-bachi. The seasonal kaiseki built on local produce, with traditional flavours made by local grandmothers, is well regarded. We also stock carefully chosen wines and craft beer (Tap Marche).

Question 11

Is there parking?

Accepted Answer

There is a car park. The approach to the inn may involve narrow lanes, so please check the detailed route directions on the official website.

Question 12

What time is check-in?

Accepted Answer

13:00.

Question 13

How do I get there?

Accepted Answer

About 25 minutes on the bus for Nozawa Onsen from Iiyama Station on the JR Hokuriku Shinkansen and Iiyama Line, alighting at Nozawa Onsen. About 30 minutes by car from Toyota-Iiyama IC on the Joshin-etsu Expressway.

Question 14

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 15

What is the address?

Accepted Answer

9563 Toyosato, Nozawaonsen Village, Shimotakai District, Nagano Prefecture

Question 16

Is Wi-Fi available?

Accepted Answer

Not available.

Question 17

What time is check-out?

Accepted Answer

11:00.

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