Question 1

How do I get there?

Accepted Answer

About 3 minutes by taxi from JR Miyajimaguchi Station. A free shuttle bus also runs from the station (every 30 minutes, 8:00-14:00 and 15:00-19:00). From the Hiroshima direction it is about 40 minutes on National Route 2 using the Nishi-Hiroshima bypass.

Question 2

What is the World Heritage night cruise?

Accepted Answer

It is a cruise from the hotel's own pier to view Itsukushima Shrine and the great torii gate from the water at night. The gate standing out against the darkness is a remarkable sight. Please see the official website or check when booking for details.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 10:00. We accept check-in until midnight.

Question 4

Can I stay with children?

Accepted Answer

Yes, families with children are welcome. Please check when booking about children's plans and family facilities. Note that some plans have age restrictions.

Question 5

What room types are there?

Accepted Answer

There are 194 rooms, many with a balcony, including Japanese rooms on the sea side looking out on Miyajima. The rooms offer fine views of Miyajima and the Seto Inland Sea.

Question 6

Is there a sauna?

Accepted Answer

Yes, both bathing halls (Heian-no-Yu Miyabi and Raku) have a sauna, so you can refresh body and mind along with the hot spring.

Question 7

What are the qualities of the hot spring?

Accepted Answer

Miyahama Onsen is a simple weak radon spring, rich in radon, colourless, clear, odourless and tasteless, with a smooth feel on the skin. It is said to help with neuralgia and joint pain, and keeps you warm after bathing.

Question 8

What are the opening hours of the large communal baths?

Accepted Answer

The bathing halls Heian-no-Yu Miyabi and Heian-no-Yu Raku are open 6:00-8:30 (last entry), 10:00-14:30 (last entry) and 16:00-22:30 (last entry). They alternate between men and women morning and evening.

Question 9

Is there a private open-air bath?

Accepted Answer

Yes, there is a private natural hot spring open-air bath with a view of the World Heritage Itsukushima Shrine. Please note that it may be unavailable in bad weather, and soap products such as shampoo and body wash cannot be used there.

Question 10

How do I get to Miyajima?

Accepted Answer

Miyajimaguchi Port (the ferry pier) is about 5 minutes by car, and a free shuttle bus runs to JR Miyajimaguchi Station. From Miyajimaguchi Port the ferry to Miyajima takes about 10 minutes.

Question 11

What is the food like?

Accepted Answer

The basis is seasonal Japanese kaiseki cuisine drawing on the bounty of the Seto Inland Sea, with a full Western course plan also available. You can enjoy the rich seafood of Miyajima and Setouchi.

Question 12

Is there parking?

Accepted Answer

There is free parking for 150 vehicles, with no height restriction and no booking needed, though please contact us in advance for medium-sized coaches or larger.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 14

How do I get there?

Accepted Answer

About 3 minutes by taxi from JR Miyajimaguchi Station. A free shuttle bus also runs from JR Miyajimaguchi Station (every 30 minutes, 8:00-14:00 and 15:00-19:00).

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

What time is check-out?

Accepted Answer

10:00.

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 18

What is the address?

Accepted Answer

1-1-17 Miyajimaguchi Nishi, Hatsukaichi City, Hiroshima Prefecture

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