Question 1

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available in the lobby and the rooms.

Question 2

How do I get there from the nearest station?

Accepted Answer

About 10 minutes' walk or about 5 minutes by taxi from JR Ito Station. By car it is about 30 minutes from Numazu IC on the Tomei Expressway.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 12:00. Check-in is completed in your room.

Question 4

Can I stay with a pet?

Accepted Answer

We have dog-friendly rooms that accept dogs up to medium size (20 kg or less), up to two dogs per room.

Question 5

What room types are there, and how many guests do they take?

Accepted Answer

There are Japanese rooms for 2, 4 and 6 guests, plus dog-friendly rooms for up to 4. There are 30 rooms in all, every one with its own indoor cypress bath fed continuously from the source.

Question 6

Is there a hot spring pool?

Accepted Answer

There is an outdoor pool fed by the hot spring source and kept at a comfortable temperature all year, enjoyable for adults and children alike.

Question 7

Is there a shop?

Accepted Answer

There is a shop in the inn selling Kai original products along with local sweets and crafts, open 9:00-12:00 and 15:00-20:00.

Question 8

What are the qualities of Ito Onsen?

Accepted Answer

Ito Onsen, known as a beauty bath, has one of the largest water yields in Japan. The large bathing hall, the foot bath, the hot spring pool and the baths in the rooms are all fed continuously from the source.

Question 9

What baths are there, and when can I use them?

Accepted Answer

The water flows continuously from the source. The large bathing hall is open 15:00-25:00 and 5:00-11:30, and the open-air bath 15:00-22:00 and 6:00-11:00.

Question 10

When are meals served?

Accepted Answer

Dinner starts at 17:30 or 19:30, and breakfast is 7:30-9:20 (last entry). We serve Japanese kaiseki cuisine using the produce of Izu's mountains and sea.

Question 11

Is there parking, and is it free?

Accepted Answer

There is free parking for 25 cars.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 13

How do I get there?

Accepted Answer

About 10 minutes' walk or about 5 minutes by taxi from JR Ito Station. About 30 minutes by car from Numazu IC on the Tomei Expressway.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

What time is check-out?

Accepted Answer

12:00.

Question 16

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 17

What is the address?

Accepted Answer

2-21 Okahiro-cho, Ito City, Shizuoka Prefecture

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