Question 1

Is Wi-Fi available in the facility?

Accepted Answer

Free Wi-Fi is available in all guest rooms and throughout the facility. Please note that there may be areas with poor connection in parts of the building.

Question 2

What amenities are provided in the rooms?

Accepted Answer

Guest rooms are equipped with hand towels, bath towels, hair dryers, toothbrushes and toothpaste, hand soap, down quilts, and yukata. Bathhouses (except the Sky View Bath) have body soap and shampoo. All rooms have heated toilet seats.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 to 18:00, and check-out is by 10:00.

Question 4

Can I make a reservation for consecutive nights?

Accepted Answer

We are currently accepting only one-night reservations. We are unable to accept consecutive night bookings. Please note this in advance.

Question 5

Is the facility and all rooms non-smoking? Where can I smoke?

Accepted Answer

All guest rooms and indoor areas of the facility are non-smoking. There is no indoor smoking area. Please note this in advance.

Question 6

What time is check-out?

Accepted Answer

10:00.

Question 7

What time is check-in?

Accepted Answer

15:00.

Question 8

What is the address?

Accepted Answer

420 Ginzan Shinhata, Obanazawa, Yamagata Prefecture

Question 9

How do I get there?

Accepted Answer

By bus from Oishida Station on the Yamagata Shinkansen to Ginzan Onsen (complimentary shuttle service available from Oishida Station by reservation). By car: take the Tohoku Expressway via Furukawa IC onto Route 47 via Naruko, or take the Yamagata Expressway via Obanazawa IC onto Route 347 to Ginzan Onsen.

Question 10

Is there a car park?

Accepted Answer

Yes, we have parking available. Please contact the facility for details.

Question 11

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 12

What room types are available?

Accepted Answer

8 Japanese rooms and 5 Western rooms (total 13 rooms, capacity 31 guests). Options include river-side 8-tatami and 6-tatami Japanese rooms (with balcony), mountain-side deluxe twin (Western), and mountain-side single room (Western). Please note that room selection is not available.

Question 13

Is it possible to stay alone?

Accepted Answer

Yes, single occupancy is available in the Mountain-Side Single Room (Western-style, approximately 6 tatami equivalent, renovated 2023). Recommended for those who want to enjoy Ginzan Onsen at leisure on their own.

Question 14

What kind of baths are available?

Accepted Answer

In addition to separate baths for men and women, there is a Sky View Bath with pure spring water on the top floor. You can enjoy the spring water bath while taking in the atmospheric scenery of Ginzan Onsen.

Question 15

Are there tourist attractions nearby?

Accepted Answer

There is the foot bath "Waraku Foot Bath" near Hakugin Bridge, the 22-meter Hakugin Waterfall and the Enozawa Silver Mine abandoned tunnel (600m one way), Tokura Lake (birthplace of the Hanagasa dance), and Yamato Kirifune Pass (associated with Oku no Hosomichi). The Obanazawa Festival is held every August.

Question 16

Is there a shuttle service from Oishida Station?

Accepted Answer

Shuttle service is available from Oishida Station on the Yamagata Shinkansen (reservation required). Please let us know when making your reservation.

Question 17

Where are meals served?

Accepted Answer

Meals are served in the 4th floor dining hall (24 seats) and 1st floor dining hall (10 seats). Private dining is not available. You can enjoy seasonal Yamagata cuisine made with locally sourced ingredients.

Question 18

Is there parking? What should I do if I'm driving?

Accepted Answer

Parking is provided. However, vehicles are prohibited from entering Ginzan Onsen Street and in front of the inn. When you see the parking sign, please call us. Our staff will come to greet you.

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