Question 1

How do I reach the inn? How do I get to the island?

Accepted Answer

From the sightseeing pier (the Kumano Bettei Nakanoshima boat waiting room), about 7 minutes' walk from JR Kii-Katsuura Station, take our private boat; the crossing takes about 3 minutes to the hotel entrance on the island. We also collect guests from JR Kii-Katsuura Station to the waiting room.

Question 2

What is the cancellation policy?

Accepted Answer

The cancellation policy differs by plan and by date of stay. Please check the cancellation terms of your plan when booking, and contact the front desk with any questions.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 11:00 as standard. Times may differ depending on the plan, so please check when booking.

Question 4

Is it convenient for the Kumano Kodo and the Kumano Sanzan shrines?

Accepted Answer

Nanki Katsuura is a convenient base for the World Heritage Kumano Kodo and the three Kumano shrines (Kumano Hongu Taisha, Kumano Hayatama Taisha and Kumano Nachi Taisha). Nachi Falls is also easy to reach.

Question 5

Can I stay with children?

Accepted Answer

Families with children are welcome, and family plans are available. Please see the official website or check when booking for details.

Question 6

What room types are there?

Accepted Answer

There are two wings, Shiokikitei and Nagi-no-Sho, with a wide range of rooms including Japanese, Japanese-Western and corner suites. Nagi-no-Sho is a luxurious wing of only 10 rooms.

Question 7

Is there a private open-air bath?

Accepted Answer

A private open-air bath is available (paid). Please see the official website or ask the front desk for charges and booking.

Question 8

What is the open-air bath Kishu Shiokiki-no-Yu like?

Accepted Answer

It is the celebrated open-air bath of Nanki Katsuura Onsen, named by the Naoki Prize-winning writer Giichi Fujimoto. You bathe with a superb view of the sea to the sound of the waves, watching the water shift between emerald green and deep blue. It alternates between men and women.

Question 9

Is there a foot bath?

Accepted Answer

There is a foot bath, Sorami-no-Yu, where you can relax easily while taking in the view.

Question 10

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available inside the inn. We will explain the details at check-in.

Question 11

What is the food like?

Accepted Answer

You can enjoy kaiseki cuisine centred on the seafood of Katsuura, the town of bluefin tuna. Kumano Kenran Kappo Hakuryu also serves kappo set menus using carefully chosen Kumano ingredients.

Question 12

As the inn is on an island, is there parking?

Accepted Answer

There is no parking on the island. If you come by car, please use a car park in Nachikatsuura Town and board the boat at the sightseeing pier. Contact the front desk for details about parking.

Question 13

How do I get there?

Accepted Answer

About 3 minutes on our private boat from the sightseeing pier, about 7 minutes' walk from JR Kii-Katsuura Station. About 80 minutes from Susami-Minami IC on the Kisei Expressway.

Question 14

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 15

Is there parking?

Accepted Answer

Parking is not available.

Question 16

What time is check-in?

Accepted Answer

15:00.

Question 17

What is the address?

Accepted Answer

1179-9 Katsuura, Nachikatsuura Town, Higashimuro District, Wakayama Prefecture

Question 18

What time is check-out?

Accepted Answer

11:00.

How can we help you?

Quick categories