Question 1

How do I get there from the nearest station?

Accepted Answer

About 10 minutes' walk from Nogami Station on the Chichibu Railway. By car it is about 35 minutes from Hanazono IC on the Kan-Etsu Expressway.

Question 2

What is the cancellation policy?

Accepted Answer

Cancellation charges start 5 days before: 20 per cent from 5 days before, 50 per cent the day before, and 100 per cent on the day or for a no-show.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 (latest 17:00) and check-out is 10:00. Late check-out until 11:00 is available for an extra charge (2,000-3,000 yen depending on the room type).

Question 4

Can I smoke?

Accepted Answer

All rooms and public areas are non-smoking, including electronic cigarettes. Please use the smoking rooms on the first and second floors.

Question 5

Can children stay?

Accepted Answer

Pre-school children cannot stay. The inn is for adults, taking guests of junior high school age and above.

Question 6

What room types are there?

Accepted Answer

There are several types: twin, Japanese, Japanese twin, modern Japanese standard, Japanese-Western superior and modern Japanese luxury. Every room has an open-air bath.

Question 7

What does it mean that every room has an open-air bath?

Accepted Answer

All 13 rooms have their own open-air bath. Since the renovation of April 2023, every room offers private open-air bathing.

Question 8

What does all-inclusive cover?

Accepted Answer

After check-in, free drinks including alcohol are available without worrying about the bill. Please check the plan details when booking.

Question 9

Is there a curfew?

Accepted Answer

The curfew is 23:00. Please note that the front door is locked after 23:00 for security.

Question 10

Is there a large communal bath or sauna?

Accepted Answer

There is a large communal bath with a view of the Arakawa River, plus a stone sauna bath and a sauna. The communal bath is open 15:00 to 10:00 the following morning, and the sauna 15:00-22:30.

Question 11

Is there a stone sauna bath?

Accepted Answer

A stone sauna bath is available. Please ask at check-in for hours and charges.

Question 12

Is there parking?

Accepted Answer

There is free parking for 15 vehicles, with no booking needed.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 14

How do I get there?

Accepted Answer

About 10 minutes' walk from Nogami Station on the Chichibu Railway, or about 35 minutes by car from Hanazono IC on the Kan-Etsu Expressway.

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

What time is check-out?

Accepted Answer

10:00.

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 18

What is the address?

Accepted Answer

47-1 Motonogami, Nagatoro Town, Chichibu District, Saitama Prefecture

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