Question 1

How do I get here from the nearest station?

Accepted Answer

From Ueda Station on the Hokuriku Shinkansen, transfer to the Ueda Railway Bessho Line and ride to the final stop, Bessho Onsen Station, which takes about 30 minutes. From Bessho Onsen Station to our facility is a 5-minute walk.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in is at 15:00 (final check-in at 18:00), and check-out is at 11:00.

Question 3

What are the telephone reservation hours?

Accepted Answer

Telephone reservations are accepted between 10:00 and 18:00. The phone number is 0268-38-3131.

Question 4

Are there any benefits to booking online?

Accepted Answer

For reservations made exclusively through our official website, we offer two complimentary gifts: Bessho Onsen good-luck chopsticks and public bath admission tickets for Bessho Onsen.

Question 5

Can I visit the public baths in Bessho Onsen?

Accepted Answer

Bessho Onsen has three public baths: Aoi no Yu (the main bath), Ishi Yu, and Daishi Yu. Aoi no Yu is a 5-minute walk away, Daishi Yu is an 8-minute walk, and Ishi Yu is a 10-minute walk. We offer public bath admission tickets as a complimentary gift with internet reservations.

Question 6

Is the facility entirely non-smoking? Are there smoking areas?

Accepted Answer

All rooms are non-smoking. We have a designated smoking room available on the premises. As the building is made of wood, we appreciate your cooperation throughout the facility.

Question 7

How do I get here?

Accepted Answer

From Ueda Station on the Hokuriku Shinkansen, take the Ueda Railway Bessho Line for about 30 minutes to Bessho Onsen Station, then walk for 5 minutes. From Tokyo, the shortest journey by shinkansen to Ueda is 1 hour 15 minutes. By car, parking on the grounds is free. From Tokyo approximately 2 hours 40 minutes, from Nagoya approximately 3 hours 20 minutes, from Osaka approximately 5 hours 10 minutes.

Question 8

What time is check-in?

Accepted Answer

15:00.

Question 9

What is the address?

Accepted Answer

169 Bessho Onsen, Ueda, Nagano Prefecture

Question 10

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 11

What time is check-out?

Accepted Answer

11:00.

Question 12

How many rooms are there and what types are available?

Accepted Answer

We have 32 rooms in total, including premium suites with private open-air baths (4 rooms), main building THE MAIN Western-style rooms (3 rooms), detached rooms with private hot spring baths (5 rooms), and main building Japanese-style rooms (16 rooms). Each room differs in layout and furnishings.

Question 13

Is there a lodging tax?

Accepted Answer

From June 1st, Nagano Prefecture lodging tax applies. We will separately charge 200 yen per person per night as a lodging tax.

Question 14

What kind of facility is the building? I heard it's a cultural property?

Accepted Answer

Founded in 1917 (Taisho 6). The wooden buildings spanning approximately 1,500 tsubo across 6,500 tsubo of grounds were registered as Tangible Cultural Properties by the Agency for Cultural Affairs in 2006 (Heisei 18). Specialist carpenters are stationed on-site to carefully maintain this historic building.

Question 15

Do rooms have private hot spring baths?

Accepted Answer

The premium suites with private open-air baths (Samurai Residence Sakura Goten, rooms 23, 72, and 73) have private open-air baths in the rooms. Detached rooms are equipped with private hot spring baths with continuously flowing spring water. The water is weakly alkaline.

Question 16

What types of hot spring baths are available?

Accepted Answer

We offer three types of baths: a marble-style bath with a dome ceiling and stained glass, a young grass bath using Izu stone, and an open-air bath surrounded by trees. All are 100% continuously flowing hot spring water.

Question 17

Can I enjoy alcohol and snacks in my room?

Accepted Answer

When booking online, you can add a room alcohol and snack set as an option. We offer beer, sake tasting (3 varieties of Japanese sake), and wine—each with a snack set for 1,650 yen per person (tax included).

Question 18

What kind of meals are served?

Accepted Answer

We serve authentic kaiseki cuisine featuring seasonal ingredients. You can enjoy the head chef's Japanese cooking. We also offer an A5-grade Shinshu Premium beef steak plan and upgraded premium course options.

Question 19

Is there a parking lot? Is there a charge?

Accepted Answer

We have a parking lot on the grounds available free of charge.

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