Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available in all guest rooms.

Question 2

Do you offer a shuttle service?

Accepted Answer

We provide shuttle service from Toyama Chihoku Railway "Unazuki Onsen Station" and Kurobe Gorge Railway Trolley "Unazuki Station" (advance booking required). Please contact the front desk for details.

Question 3

What are the check-in and check-out times?

Accepted Answer

Standard check-in is 15:00 and check-out is 10:00. Times may vary depending on your plan, so please confirm your reservation details.

Question 4

Do you have barrier-free facilities?

Accepted Answer

We provide wheelchairs for loan, handrails at the large bath, Western-style toilets in guest rooms, and wheelchair-accessible guest rooms. Please contact the facility before booking for details.

Question 5

Is this a convenient base for enjoying the Kurobe Gorge Trolley Train?

Accepted Answer

From our facility to Unazuki Onsen Station and the Kurobe Gorge Railway Trolley Train "Unazuki Station" is within walking distance (about 4–5 minutes). It is also conveniently located as a sightseeing base for the Tateyama Kurobe Alpine Route.

Question 6

What types of guest rooms do you have?

Accepted Answer

We have 82 rooms total, including Japanese-style rooms, Japanese-Western hybrid rooms, and rooms with private outdoor baths. The rooms on the top floor with private outdoor baths are particularly popular. All rooms offer views of Kurobe Gorge.

Question 7

What is the history of this ryokan?

Accepted Answer

Originally established as a kaiseki ryokan "Entaiji Ryokan" in Takaoka in 1900 (Meiji 33), it opened as an annex at Unazuki Onsen in 1925 (Taisho 14). It has been beloved by many literary figures including poets Yoshano Akiko and Tekkan, and novelist Kawabata Yasunari, and has hosted imperial visits. It is the only facility in Toyama Prefecture to have been selected consecutively for 18 years for the "100 Best Japanese Hotels and Ryokans - Cuisine Category" chosen by professionals.

Question 8

Can you tell me about the hot spring quality and characteristics?

Accepted Answer

Unazuki Onsen is a weakly alkaline simple spring (known as a beauty-enhancing spring). We provide 100% pure natural hot spring water with no added water or heating from the source. The water is famous for leaving skin smooth and silky. You can enjoy outdoor baths, a large communal bath, a private bath, and an outdoor bath with pure hot spring water directly from the source.

Question 9

Do you have a private bath?

Accepted Answer

A private outdoor bath is available. For details regarding rates and booking methods, please check our official website or contact the front desk.

Question 10

Is the facility non-smoking?

Accepted Answer

The entire facility became non-smoking as of April 1, 2024.

Question 11

What kind of food is served?

Accepted Answer

We serve kaiseki (multi-course Japanese dinner) using fresh seafood from Toyama Bay and mountain produce from Kurobe. We are committed to local sourcing, using dishes, glassware, and sake vessels made in Toyama, as well as washi paper and wood from the region. The menu changes with the seasons.

Question 12

Is there parking?

Accepted Answer

Free parking is available for 50 vehicles.

Question 13

What time is checkout?

Accepted Answer

10:00.

Question 14

What is the address?

Accepted Answer

Toyama Prefecture, Kurobe City, Unazuki Hot Spring 53

Question 15

How do I get there?

Accepted Answer

About 4–5 minutes' walk from Toyama Chihō Railway Unazuki Onsen Station. About 20 minutes from Kurobe IC on the Hokuriku Expressway. Shuttle service available from Unazuki Onsen Station and Kurogane Gorge Railway's trolley train Unazuki Station (advance reservation required).

Question 16

What is the check-in time?

Accepted Answer

15:00

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the facility for details.

Question 18

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

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