Question 1

What time is checkout?

Accepted Answer

10:00.

Question 2

Is there a facility charge for infants?

Accepted Answer

Infants require a facility use charge of ¥3,000 (excluding tax) at Kamonntei and ¥4,000 (excluding tax) at Suikyouan (payable on-site).

Question 3

Can I rent out the entire inn exclusively?

Accepted Answer

We offer a plan to rent out both historic buildings (Suikyouan and Kamonntei) exclusively. For details, please check our official website or call us.

Question 4

What are the nearby attractions?

Accepted Answer

Yachiyoza is about a 10-minute walk away, and the Yamaga Lantern Folk Craft Museum is about a 5-minute walk away. The location is ideal for sightseeing along Buzen Kaido, a street that retains the charm of the Edo period.

Question 5

What is the difference between the two buildings?

Accepted Answer

Suikyouan features Japanese-Western rooms with open-air baths in each room, where you can bathe while viewing the Kikuchi River. It also has a charming courtyard with a foot bath. Kamonntei has traditional Japanese rooms where you can enjoy a quiet Japanese atmosphere. Both have rooms with views of the Kikuchi River.

Question 6

Is there parking?

Accepted Answer

Yes, parking is available. For details, please contact the facility.

Question 7

Is Wi-Fi available?

Accepted Answer

We do not provide Wi-Fi.

Question 8

What time is check-in?

Accepted Answer

15:00.

Question 9

How do I get there?

Accepted Answer

About 15 minutes by car from Ueki IC or Kiksuzu IC on the Kyushu Expressway. From Fukuoka Airport: take an express bus to Ueki Interchange (get off), then take a bus heading to Yamaga for about 20 minutes and get off at "Plaza Five Mae," followed by an 8-minute walk or a 4-minute taxi ride.

Question 10

What is the hot spring's mineral composition?

Accepted Answer

Alkaline simple hot spring with a mild, warm temperature. The smooth, mellow water is known for being unlikely to cool quickly after bathing and leaving skin silky.

Question 11

What are the dining features?

Accepted Answer

Creative kaiseki cuisine crafted by our chef using ingredients unique to Yamaga. We also offer a bar (18:00–22:00) with local Yamaga sake pairings and a selection of vintage old whiskies through to the latest Japanese whiskies.

Question 12

Is there a parking lot?

Accepted Answer

Free parking is available at the first car park with capacity for 100 vehicles (first come, first served).

Question 13

What services are available at check-in?

Accepted Answer

At check-in, we provide a welcome drink in the lounge—choose from Yamaga black tea made with local tea leaves, sparkling wine, or matcha.

Question 14

What is the address?

Accepted Answer

Yamaga 1768, Yamaga City, Kumamoto Prefecture

Question 15

Is day-use bathing available?

Accepted Answer

Bathing with meal plans are available 11:30–15:00 and 17:00–20:00 (reservation required). Bath-only use is available 11:30–15:00 (inquire for details). Day-use bathing may not be available during year-end and New Year holidays (12/28–1/5).

Question 16

Tell me about the facility's history.

Accepted Answer

Founded in 1908, this is an established ryokan located on a site that thrived as a boat landing during the Edo period. It has been featured in the Michelin Guide.

Question 17

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 onwards. Check-out is at 10:00.

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