Question 1

Is there a car park?

Accepted Answer

We provide a complimentary car park with 200 spaces.

Question 2

Is there a car park?

Accepted Answer

Yes, it is available. Please contact the facility for details.

Question 3

What services does the lobby lounge offer?

Accepted Answer

In the "Fireplace" lounge on the 2nd floor, we offer complimentary hot coffee, tea, Japanese tea, and cold detox water (15:00–22:00 and 7:00–10:00 the next morning).

Question 4

Can I smoke?

Accepted Answer

The entire facility is non-smoking. There is one designated smoking area outside the entrance.

Question 5

Can families with children stay here?

Accepted Answer

Children aged 7 and above can stay with meals and bedding. Children aged 3–6 can stay with meals and bedding. Children aged 1–2 can stay without meals or bedding (no additional charge). Infants aged 0 can stay free of charge. Please check the plan details.

Question 6

What time is check-out?

Accepted Answer

10:00.

Question 7

Do you offer shuttle service?

Accepted Answer

We offer free shuttle service to JR Oga Line Oga Station (reservation required 3 days in advance). Pickup is timed for the 14:37 arrival, and departure is 9:50 from the hotel (connecting with the 10:46 Oga Station departure).

Question 8

What hot spring facilities do you have?

Accepted Answer

We have a men's and women's large public bath, each with an indoor bath and open-air bath. The men's bath also has a sauna room (15:00–21:00). Hot spring hours are 15:00–23:00 and 5:00–10:00 the next morning.

Question 9

What is the hot spring mineral composition?

Accepted Answer

It is a sodium chloride spring with salt content similar to seawater. The spring minerals on your skin prevent perspiration and enhance heat retention, making you warm and less prone to losing body heat after bathing. We feature two flowing hot spring sources—the first on the Oga Peninsula—with different source waters in the indoor bath and open-air bath.

Question 10

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00–18:30, and check-out is 10:00. If you will arrive after 18:00, please contact us in advance.

Question 11

What time is check-in?

Accepted Answer

15:00.

Question 12

How do I get there?

Accepted Answer

About 20 minutes by car from JR Oga Line Hadachi Station. Free shuttle available from Oga Station (reservation required 3 days in advance). About 40 minutes by car from Akita Expressway Showa/Oga Peninsula IC.

Question 13

What is the address?

Accepted Answer

81 Kitaura Yumoto Nakazato, Oga City, Akita Prefecture

Question 14

How do I get there?

Accepted Answer

About 20 minutes by car from JR Oga Line Hadachi Station, or about 40 minutes by car from Akita Expressway Showa/Oga Peninsula IC. Free shuttle service is also available from Oga Station (reservation required 3 days in advance).

Question 15

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available in guest rooms, the lobby, and dining areas.

Question 16

What kind of meals are provided?

Accepted Answer

We serve a Japanese multi-course dinner featuring seafood from nearby Oga waters, and a Japanese buffet or set breakfast. These are local specialties that have earned us Akita Prefecture's only consecutive 12-year selection in the cuisine category of "Japan's Top 100 Hotels & Ryokans Selected by Professionals."

Question 17

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

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