Question 1

Are there any precautions for winter visits?

Accepted Answer

Kurokawa Onsen is located in a mountainous area at approximately 700m elevation, and snow can accumulate in winter. If traveling by car, please prepare studless tires or tire chains.

Question 2

How do you access the Kurokawa Onsen town?

Accepted Answer

Located in the center of Kurokawa Onsen, you can stroll through the hot spring town in a yukata (casual kimono) right from the facility. It is within walking distance of the Kurokawa Onsen bus stop.

Question 3

Are there multi-night stay plans available?

Accepted Answer

For multi-night stay plans, please inquire via the official website or by phone. Booking through the official website may offer the best rates.

Question 4

How many guest rooms are there? What are they like?

Accepted Answer

There are 11 rooms in total, each with its own character. We provide comfortable spaces where you can experience the beauty of Japanese aesthetics through all five senses, with various ways to spend your time and enjoy yourself.

Question 5

What is the atmosphere of the building like?

Accepted Answer

It is a Japanese space that uses wooden beams over 200 years old in some parts, creating an atmosphere of 'having stood in this location since long ago.' You can enjoy the open-air bath while feeling dappled sunlight and the night sky.

Question 6

What is the origin of the name 'Noshi-yu'?

Accepted Answer

Noshi-yu is named with the meaning of presenting hot spring water to guests. It embodies the spirit of 'noshi' (the tradition of giving gifts), passed down from ancient times, and conveys the desire to deliver this heart to guests through hot spring hospitality.

Question 7

What is the relationship with the sister inn 'Kurokawa Onsen Fuji-ya'?

Accepted Answer

The sister inn 'Kurokawa Onsen Fuji-ya' (〒869-2402 Kumamoto Prefecture, Aso District, Minami-Oguni Town, Manganji 6541) is located directly across from Noshi-yu. The two inns are operated as separate facilities.

Question 8

What types of baths are available?

Accepted Answer

The facility has plenty of bathing areas including an open-air bath, wooden indoor bath, and private rental baths. Private baths are available for your exclusive use.

Question 9

What kind of meals are served?

Accepted Answer

We provide seasonal cuisine that makes use of fresh local ingredients. For details, please confirm via the official website or by phone at the time of booking.

Question 10

Is there a car park?

Accepted Answer

Yes, we have parking available. For details, please check at the time of booking or on our official website.

Question 11

What is your address?

Accepted Answer

Kumamoto Prefecture, Aso District, Minami-Oguni Town, Manganji 6590-9

Question 12

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 13

How do I get there?

Accepted Answer

From JR Aso Station, take the Kyushu Cross-mountain Sightseeing Bus towards Beppu for approximately 60 minutes and get off at Kurokawa Onsen. From Kumamoto Airport, approximately 1 hour 30 minutes by car. From Fukuoka Airport, approximately 2 hours 15 minutes by direct bus.

Question 14

Is there a car park?

Accepted Answer

Yes, we have parking available. For details, please contact the facility.

Question 15

What time is check-out?

Accepted Answer

11:00.

Question 16

What time is check-in?

Accepted Answer

15:00.

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