Question 1

Is there a shuttle from Sendai Station?

Accepted Answer

A free shuttle bus runs from the east exit of Sendai Station (booking required, departing 14:00 and 16:00). By car it is about 30 minutes from Sendai Station. Miyagi Kotsu buses also run from stand 8 at the west exit of Sendai Station.

Question 2

What are the check-in and check-out times?

Accepted Answer

Standard check-in is 14:30 and check-out is 11:00. Check-in closes at 18:00 on plans with one night and two meals, and at 22:00 on plans with breakfast only.

Question 3

Can I stay with a pet?

Accepted Answer

We have rooms where you can stay with a small dog. Pet plans cannot be booked through some booking sites, so please contact us directly.

Question 4

How many rooms are there, and what types?

Accepted Answer

There are 166 rooms in the main building plus the Annex. Types include Japanese-style and Japanese-Western rooms. Guests in the Annex take their meals and use the bathing halls in the main building, about 3 minutes' walk away.

Question 5

What is the difference between the Annex and the main building?

Accepted Answer

The Annex is a separate building about 3 minutes' walk from the main building through the courtyard. Meals, the bathing halls and the public areas are in the main building, and you have the same facilities and service as main-building guests.

Question 6

Can you take large banquets or conferences?

Accepted Answer

We have banquet rooms and meeting rooms for functions of all kinds and for business use. Please contact us by telephone or through the enquiry form for details.

Question 7

Can I bathe without staying overnight?

Accepted Answer

Day bathing is available. Please check the official website or call us for charges and opening times.

Question 8

What baths are there?

Accepted Answer

There are 16 baths in total across three bathing areas, so you can go round them all. They include the open-air rock bath Yakushi no Yu Ume no Yosoi and the bathing hall Suishinkyo (full moon bath), each with its own character. There is also a private bath.

Question 9

What kind of hot spring water is it?

Accepted Answer

It is a sodium-calcium chloride spring, held to help with neuralgia, muscle and joint pain, fatigue and chronic skin conditions.

Question 10

What is the food like?

Accepted Answer

We serve dishes prepared with care by the head chef using local ingredients. Plans include dinner and breakfast or breakfast only. There is also a bar and lounge.

Question 11

Is there parking?

Accepted Answer

There is free parking for 400 cars. We also run a shuttle to the second and third car parks, and large vehicles can be parked.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 13

How do I get there?

Accepted Answer

About 30 minutes by car from Sendai Station. A free shuttle bus runs from the east exit of Sendai Station (booking required, departing 14:00 and 16:00). Or take the Miyagi Kotsu bus from stand 8 at the west exit of Sendai Station and alight at Akiu Onsen Yumoto.

Question 14

What time is check-in?

Accepted Answer

14:30.

Question 15

What time is check-out?

Accepted Answer

11:00.

Question 16

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 17

What is the address?

Accepted Answer

102 Yumoto Yakushi, Akiu Town, Taihaku Ward, Sendai City, Miyagi Prefecture

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