Question 1

What is jigoku-mushi?

Accepted Answer

It is a Horei speciality in which you steam food in a jigoku-gama, a steamer heated by hot spring steam, using ingredients you bring yourself or buy at the shop. Vegetables, eggs, chicken, sausages and more can all be steamed.

Question 2

Are there closing days?

Accepted Answer

We close on Wednesdays (the following day when Wednesday is a public holiday). Note that both the large open-air bath and the family baths close on Wednesdays.

Question 3

What are the rates for children?

Accepted Answer

Elementary school children pay half the adult rate, and children under school age stay free. Guests with children are very welcome.

Question 4

What facilities are in the rooms?

Accepted Answer

The rooms have a television and a fridge, and you may bring your own food. We have rooms ranging from twins to rooms for groups of up to 8.

Question 5

How can I pay?

Accepted Answer

We take cash only. Credit cards and electronic money cannot be used, so please come prepared.

Question 6

What are the opening hours and charges for the large open-air bath?

Accepted Answer

The large open-air bath is open 8:00-19:00, at 600 yen for adults and 200 yen for elementary school children, with under school age free. It is closed on Wednesdays (the following day when Wednesday is a public holiday).

Question 7

I heard the water is an unusual colour. What is it like?

Accepted Answer

The hot spring we are proud of is a milky white with a vivid touch of blue. It is 100 per cent natural water rising of its own accord, and the shade changes subtly with the season. Bathing while looking out at Mount Waita is much praised.

Question 8

What private baths are there, and how much?

Accepted Answer

There are three types: hinoki baths (5 rooms) at 2,000 yen per hour, rock baths with an open-air section (6 rooms) at 1,500 yen per hour, and rock baths (6 rooms) at 1,000 yen per hour. They run on coin timers and the water is completely changed for each use, so you always have a fresh bath. Advance booking is not taken by telephone or email.

Question 9

Until what time can I use the family bath?

Accepted Answer

The coin-timer family (private) baths are open 24 hours. As the water is changed each time, you can bathe in clean water even at night.

Question 10

Are towels and other amenities provided?

Accepted Answer

Please bring your own towels. Soap and shampoo are provided in the large open-air bath and the family baths. Towels are also on sale.

Question 11

You are a room-only inn. What about meals?

Accepted Answer

We are basically a room-only inn, with a cooking area and a dining room for guests to cook for themselves. You may bring your own ingredients, and the jigoku-mushi steamers are free to use. Rates are reasonable, from 4,500 yen per adult (junior high school age and above), or from 5,500 yen on the day before a holiday and on public holidays.

Question 12

Is Wi-Fi available?

Accepted Answer

Not available.

Question 13

What time is check-out?

Accepted Answer

10:00.

Question 14

How do I get there?

Accepted Answer

From Kusu IC on the Oita Expressway, turn left onto Route 210, then take Route 387 towards Aso-Oguni, about 30 minutes by car.

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

What is the address?

Accepted Answer

2917 Nishizato, Oguni Town, Aso District, Kumamoto Prefecture

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

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