Question 1

Can I use Wi-Fi?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 2

Is there a shuttle service?

Accepted Answer

We do not offer shuttle service. Please use the bus or taxi from Shuzenji Station.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 3:00 PM and check-out is 11:00 AM. Times may vary depending on your plan.

Question 4

Can I bring a pet?

Accepted Answer

We do not accept stays with pets. Please confirm in advance before making a reservation.

Question 5

How do I get to Shuzenji hot spring town?

Accepted Answer

Our facility is located in the center of Shuzenji hot spring town, within walking distance of Chikurin no Komichi (bamboo grove path), Shuzenji temple, and walking paths along the Katsuragawa River. From Shuzenji Station by bus, get off at "Shuzenji Onsen" (final stop) and walk about 3 minutes.

Question 6

Where can I smoke?

Accepted Answer

The entire facility is non-smoking. A designated smoking area has been set up for your use.

Question 7

Can I stay with children?

Accepted Answer

We accept stays with children. Please check the plan conditions and meal details at the time of booking.

Question 8

What does it mean to be registered as a national tangible cultural property?

Accepted Answer

15 buildings on the premises are designated as registered tangible cultural properties by the nation. The "Tenpyo Daidai Yoku-do" in particular is a historic structure completed over 3 years starting in 1931, and its all-hinoki (cypress) bathhouse is regarded as the finest of its kind in Japan.

Question 9

Can I use the bath as a day visitor?

Accepted Answer

Day-use bathing costs ¥2,500 (excluding tax). Hours are 11:30–14:00.

Question 10

What types of hot springs are available?

Accepted Answer

All springs are sourced directly from the source (alkaline simple hot spring, pH 8.5). There are 6 bathing areas throughout the facility: large baths "Tenpyo Daidai Yoku-do" and "Ayame no Yu", open-air bath "Komorebi no Yu", outdoor bath "Orisetsu no Yu Setsuka", and private baths "Suiren" and "Hisui".

Question 11

What kind of food is served?

Accepted Answer

We serve seasonal kaiseki (multi-course Japanese dinner) featuring fresh seafood and mountain vegetables, changing monthly for both dinner and breakfast. We are proud to serve fresh wasabi (horseradish) from Naka-Izu, freshly grated in your room. All meals use locally-produced organic specially-cultivated rice "Katsuryu Koshihikari".

Question 12

Is there a parking lot? Is there a charge?

Accepted Answer

There is a free parking lot with 50 spaces for regular vehicles and 3 spaces for large vehicles (with 2 EV charging stations). Reservation is not required.

Question 13

How do I get there?

Accepted Answer

About 7 minutes by bus from Izu Hakone Railway Shuzenji Station (get off at Shuzenji Onsen), or about 10 minutes by taxi from Shuzenji Station. From Tomei Numazu IC via Izu Vertical Road and Izu Central Road, approximately 40 minutes.

Question 14

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 15

Is there a parking lot?

Accepted Answer

Parking is available. Please contact the facility for details.

Question 16

What is the address?

Accepted Answer

970 Shuzenjji, Izu City, Shizuoka Prefecture

Question 17

What time is check-in?

Accepted Answer

3:00 PM.

Question 18

What time is check-out?

Accepted Answer

11:00 AM.

How can we help you?

Quick categories