Question 1

Can I use Wi-Fi?

Accepted Answer

Wi-Fi is available throughout the building.

Question 2

Is there a shuttle service?

Accepted Answer

Free shuttle service is available from JR Shizuoka Station. Please book up to 1 week in advance if desired. The shuttle departs from Shizuoka Station North Exit at 13:00 and arrives at the facility at 14:30. The next morning, it departs from the facility at 10:00 and arrives at Shizuoka Station at 11:00.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is from 14:30, check-out is by 10:30.

Question 4

How many guest rooms do you have? What are they like?

Accepted Answer

We are a small ryokan with 5 rooms in total. The rooms are primarily Japanese-style, featuring the warmth of wood and tatami, with options including rooms with Simmons beds, modern Japanese rooms with Okinawan tatami, and rooms with panoramic mountain views. All rooms are non-smoking.

Question 5

Do you offer day-use bathing or day-use plans?

Accepted Answer

We offer a day-use plan where you can enjoy one private bath for 1 hour (3,300 yen), as well as day-use plans that combine meals and a private bath. For details, please check our official website or call.

Question 6

What is the spring quality and characteristics of Konya Onsen?

Accepted Answer

It is a strongly alkaline sulfur spring with pH 10.3 (alkaline simple sulfur spring), known as "nature's moisturizer" for its silky smooth feel. Being hypotonic, water penetrates the skin quickly, removing dead skin cells to leave skin smooth. You can expect beautifying benefits. It won first place in the "Proud of Spring Quality" category in the central region.

Question 7

How many types of private baths are there? Do I need to make a reservation?

Accepted Answer

There are 4 types of private baths: "Hana", "Tori", "Kaze", and "Tsuki". Guests can use them free of charge, without reservation, and as many times as they wish during their stay.

Question 8

Can you arrange something special for an anniversary or celebration?

Accepted Answer

If you inform us at least 7 days before your reservation, we can prepare an original cake (choose from 4 types, approximately ¥3,500). Please answer in the questions section of the booking screen.

Question 9

What kind of food is served?

Accepted Answer

Japanese cuisine created by the proprietress using seasonal ingredients from Umegashima's rich nature. Meals feature sweetfish (amago), Suruga Jidori chicken, Shizuoka prefecture black wagyu beef, wild vegetables, and wasabi from Umegashima (a site recognized as a Globally Important Agricultural Heritage System). Meals are served in a private dining room on the first floor.

Question 10

Can I eat at the irori hearth?

Accepted Answer

Dining at the irori is by reservation only (closed in summer), and an additional fee applies. You can enjoy the rustic atmosphere of the countryside with salt-grilled sweetfish over charcoal and sake served in bamboo vessels. Please mention if you're interested when making your reservation.

Question 11

Is there a parking lot?

Accepted Answer

We have 20 free parking spaces. We also have a garage for motorcycles and bicycles—please let us know at the time of booking.

Question 12

What is the address?

Accepted Answer

4269-10 Umegashima, Aoi Ward, Shizuoka City, Shizuoka Prefecture

Question 13

How do I get there?

Accepted Answer

About 1 hour 30 minutes by Shizutetsu Just Line Abe Line bus from JR Shizuoka Station (get off at Oonoki bus stop). About 45 minutes from Shin-Tomei Shizuoka IC. Free shuttle service from Shizuoka Station available (reservation required, up to 1 week in advance).

Question 14

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 15

What time is check-out?

Accepted Answer

10:30

Question 16

What time is check-in?

Accepted Answer

14:30

Question 17

Is there a parking lot?

Accepted Answer

Yes, we have parking available. Please contact the facility for details.

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