Question 1

Is shuttle service available?

Accepted Answer

Shuttle service from JR Sagaarashiyama Station may be available (phone confirmation required on the day). It is approximately 5 minutes on foot from Hankyu Arashiyama Station.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 (final check-in 19:00) and check-out is 10:00. Times may vary depending on the plan.

Question 3

What are the nearby attractions?

Accepted Answer

Togetsukyo Bridge is right in front of us, and within walking distance are Tenryu-ji (a UNESCO World Heritage site), the bamboo grove pathway, Sagano Romantic Train, Ochagashira, Daikaku-ji, and other famous spots in Arashiyama and Sagano. We are an ideal base for sightseeing in the area.

Question 4

Can families with children stay here?

Accepted Answer

We welcome guests with children. We provide children's menus and offer room-dining plans. We are a child-friendly environment where families with infants can stay with peace of mind.

Question 5

Are there guest rooms with a private open-air bath?

Accepted Answer

We have 2 special rooms with private hot spring open-air baths that opened in March 2019. You can bathe anytime 24 hours, and dinner is guaranteed to be served in your room.

Question 6

Do you offer day-use hot spring plans?

Accepted Answer

We offer day-use hot spring plans with lunch in a private room from ¥7,150. We also have a day-use plan using rooms with hot spring baths (from ¥14,300). These can be combined with sightseeing in Arashiyama.

Question 7

What is the spring quality and therapeutic properties of Arashiyama Hot Spring?

Accepted Answer

It is a simple hot spring with low salinity and weak alkaline properties, effective for neuralgia, muscle pain, joint pain, poor circulation, and fatigue recovery. The water has a silky texture that is excellent for the skin, and is characterized by warmth that penetrates deep into the body. We use 100% Arashiyama hot spring water.

Question 8

What is the view from the observatory open-air bath?

Accepted Answer

From Arashiyama's only observatory open-air bath, you can take in panoramic views of Togetsukyo Bridge, the Oigawa River, Ogura Mountain, and Mount Atago. There are two baths that alternate between genders: "Oigawa" and "Katsuragawa."

Question 9

Is there a private bath?

Accepted Answer

We have a private open-air bath. You can enjoy the hot spring unlimited within operating hours, and the private bath requires a reservation. Please confirm details at check-in.

Question 10

Can I use Wi-Fi?

Accepted Answer

Free Wi-Fi is available.

Question 11

What does breakfast include?

Accepted Answer

We prepare breakfast featuring grilled fish and hand-made tofu as specialties. You can make tofu kago (basket tofu) using Arashiyama tofu yourself.

Question 12

What kind of cuisine is served for dinner?

Accepted Answer

We serve kaiseki (multi-course Japanese dinner) made with seasonal ingredients. Along with dishes prepared using traditional techniques that change with the seasons, yudofu (hot pot tofu) unique to Arashiyama is popular. Yudofu simmered in soy milk and freshly pulled yuba are especially well-received.

Question 13

Is there parking? What is the charge?

Accepted Answer

We have 10 free parking spaces (advance reservation required). Please contact us in advance if you are arriving by car. The nearest IC is Ōharano IC, approximately 15 minutes from our facility.

Question 14

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 15

What time is check-out?

Accepted Answer

10:00.

Question 16

What is the address?

Accepted Answer

57 Arashiyama Nakaoshitacho, Nishikyo Ward, Kyoto City, Kyoto Prefecture

Question 17

How do I get there?

Accepted Answer

About 5 minutes on foot from Arashiyama Station on the Hankyu Arashiyama Line (without crossing Togetsukyo Bridge), or about 15 minutes on foot from JR Saga-Arashiyama Station. Shuttle service is available from JR Saga-Arashiyama Station (confirmation by phone on the day required).

Question 18

What time is check-in?

Accepted Answer

15:00.

Question 19

Is there parking?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

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