Question 1

How do I get here by train?

Accepted Answer

From JR Fukushima Station, take the Fukushima Kotsu Iizaka Line to Iizaka Onsen Station (approximately 23 minutes, ¥430). From Iizaka Onsen Station, it's about a 10-minute walk or a short taxi ride. Alternatively, you can take a taxi directly from JR Fukushima Station (approximately 30 minutes, approximately ¥4,000).

Question 2

How do I access the hotel by car?

Accepted Answer

From Fukushima Iizaka IC on the Tohoku Expressway, head towards Yonezawa/Iizaka. At the intersection (railway crossing) 700m ahead, turn right towards Iizaka. The hotel is in the hot spring town center. From Fukushima Oosasao IC on the Tohoku Central Expressway, it takes about 15 minutes.

Question 3

Can I bring a pet to stay in the room?

Accepted Answer

Pets cannot stay in guest rooms, but we have a pet house "Hapipapi" (with heating and cooling) available. Small dogs only (up to 5 kg). You will need to submit a consent form and proof of 5-in-1 vaccination. Cages are limited, so please book in advance by phone.

Question 4

Are all guest rooms non-smoking?

Accepted Answer

Yes, all guest rooms are non-smoking. For smoking arrangements, please contact us for further details.

Question 5

Is there parking?

Accepted Answer

Yes, parking is available. For details, please contact the facility.

Question 6

What is the address?

Accepted Answer

27 Nishitaki-no-cho, Iizaka-machi, Fukushima City, Fukushima Prefecture

Question 7

How do I get here?

Accepted Answer

By car: Exit Fukushima Iizaka IC on the Tohoku Expressway and head 700m toward Yonezawa/Iizaka, then turn right at the intersection. From Fukushima Odashio IC on the Tohoku Chuo Expressway: approximately 15 minutes. From Iizaka Onsen Station: approximately 10-minute walk (shuttle available until 7 PM). From JR Fukushima Station: Fukushima Kotsu Iizaka Line, 23 minutes, ¥430. From JR Fukushima Station by taxi: approximately 30 minutes, approximately ¥4,000. Free parking for 250 vehicles.

Question 8

What facilities and services are available for families with children?

Accepted Answer

We offer the following items for free loan (limited quantities): baby chairs, children's toilet seats, children's step stools, baby beds (for infants only), strollers and buggies, and restaurant baby chairs and beds. Please call ahead to arrange.

Question 9

Do you have guest rooms with open-air baths?

Accepted Answer

Yes, we have the highest-grade room "Corner Open-Air Bath Suite (43 sqm)" on the SORA floor. This is a luxurious room with a modern Japanese interior featuring an open-air bath and shower room. It accommodates 2–3 guests.

Question 10

What items are available for loan in guest rooms?

Accepted Answer

We offer the following items for free loan: irons, trouser presses, mobile phone chargers, hair irons (curling and straight), nano-care ion steamers, humidifiers, and wheelchairs. Quantities are limited, so please call ahead or inform us at check-in.

Question 11

What facilities are available in the hotel?

Accepted Answer

Gift shop "Hanamomo Koji" (8:00–21:00), 3 karaoke rooms (11:00–23:00), general store "Zakuro-kan" (8:00–20:00), game corner (10:00–22:00), spa "Iroha" (11:00–24:00), coffee shop (9:00–16:45), and pet house "Hapipapi".

Question 12

Are there any in-hotel events?

Accepted Answer

We hold a hot spring egg-making workshop daily (in front of the gift shop, 15:00–18:00, free admission) and lobby concerts featuring shamisen, koto, saxophone and other instruments (daily changing programs, 20:30–, free admission). These may be subject to change or cancellation.

Question 13

What kind of hot spring is the public bath 'Hanamomo no Yu'?

Accepted Answer

A spacious public bath using the Iizaka hot spring source, with multiple bathing pools offering different bathing styles. From July 2026, it will be for guests only.

Question 14

Is there a shuttle service from Iizaka Onsen Station to the hotel?

Accepted Answer

After arriving at Iizaka Onsen Station, call us and we will pick you up until 7 PM that day. Inquiry: 024-541-2501. Walking takes approximately 10 minutes from the station.

Question 15

Are dinner and breakfast served buffet-style?

Accepted Answer

Yes, both dinner and breakfast are served buffet-style. Dinner features full-scale dishes finished at live kitchens, and breakfast is known for creamy omelets and large rice balls. The restaurant is called "Live Kitchen Hanamomo".

Question 16

Is there a parking lot? Is there a charge?

Accepted Answer

We have 250 free parking spaces available. Please use them if you are driving.

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