Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available inside the building.

Question 2

How do I get there from Isawa-Onsen Station?

Accepted Answer

About 10 minutes' walk from JR Isawa-Onsen Station, or about 5 minutes' walk from the Isawa highway bus stop. A pick-up service is also available; please arrange it in advance.

Question 3

How do I get there from Shinjuku?

Accepted Answer

About 90 minutes from Shinjuku on the Azusa or Kaiji limited express, then about 10 minutes' walk from Isawa-Onsen Station.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 (latest 21:30) and check-out is 10:00. Times may differ depending on the plan.

Question 5

Can I use the baths without staying overnight?

Accepted Answer

Day-use bathing is accepted. Please contact the inn directly for hours and charges.

Question 6

What is distinctive about the hot spring?

Accepted Answer

Water from our own free-flowing source on the grounds, Kanjuku-no-Yu, is piped directly to the baths and runs continuously, with no recirculation, no added water, no reheating and no chlorination. The source water pouring out of the tubs is a sight in itself, and the showers use the same water. It is an alkaline simple spring.

Question 7

Can I drink the spring water?

Accepted Answer

There is a drinking fountain to the left of the entrance where you can drink the source water.

Question 8

Is there an open-air bath?

Accepted Answer

There are separate open-air baths for men and women. Every bath is free-flowing spring water. The men's bath pairs an indoor bath called Kaki-no-Yu with an open-air bath.

Question 9

What sightseeing spots are nearby?

Accepted Answer

Isawa Onsen is the largest hot spring area in Yamanashi Prefecture. Nearby are Fuefukigawa Fruit Park (about 15 minutes by car from Isawa-Onsen Station) and Takeda Shrine (about 30 minutes by car). Fruit picking, such as grapes and peaches, can also be enjoyed.

Question 10

What is the food like?

Accepted Answer

We serve dishes made with seasonal local ingredients. Both dinner and breakfast are prepared with care for the number of dishes, their appearance and the vessels used.

Question 11

Is there parking?

Accepted Answer

There is free parking for 40 vehicles. You may also park before check-in and after check-out.

Question 12

What is the address?

Accepted Answer

822 Ichibe, Isawa-cho, Fuefuki City, Yamanashi Prefecture

Question 13

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 14

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 15

What time is check-out?

Accepted Answer

10:00.

Question 16

What time is check-in?

Accepted Answer

15:00.

Question 17

How do I get there?

Accepted Answer

About 10 minutes' walk from Isawa-Onsen Station on the JR Chuo Main Line. About 5 minutes' walk from the Isawa highway bus stop. About 10 minutes from Ichinomiya-Misaka IC on the Chuo Expressway.

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