Question 1

Can I stay during the ski season?

Accepted Answer

Akakura Kanko Resort ski area adjoins the hotel, making it an ideal base for skiing and snowboarding, with the slopes within walking distance.

Question 2

Is it enjoyable in summer?

Accepted Answer

As a highland resort at 1,000 m it is popular as a cool retreat in summer, with the Akakura golf course and hiking in the nature of Myoko Kogen.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 10:00. Times may differ depending on the plan.

Question 4

Are there rooms with an open-air bath?

Accepted Answer

The Premium wing has rooms with their own open-air hot spring bath fed continuously from the source. There is a wide choice of room types, including the SPA & SUITE wing.

Question 5

Is there a bathing tax?

Accepted Answer

A bathing tax of 150 yen per adult is charged separately, payable on site.

Question 6

What are the qualities of the hot spring?

Accepted Answer

It is natural water with the scent of sulphur, rising naturally partway up Mount Myoko and used continuously from the source. You can enjoy it in the indoor baths, the open-air baths and the rooms with their own open-air bath in the Premium wing.

Question 7

Is there a shuttle from Myoko-Kogen Station?

Accepted Answer

A free shuttle bus runs from Myoko-Kogen Station (booking required). Please see the official website for times and how to book.

Question 8

What is the food like?

Accepted Answer

There are three restaurants: the traditional French main dining room Sorbier, the Japanese restaurant Shunsai Dining Shirakaba, and the atmospheric Aqua Dining, offering enough variety for a stay of several nights.

Question 9

Is there a bar?

Accepted Answer

There is an atmospheric bar surrounded by the water basin of the aqua terrace, serving original cocktails and cocktails made with our own mint. It is open 20:00-22:30 (last orders).

Question 10

Is there parking?

Accepted Answer

There is parking for hotel guests. In winter we recommend four-wheel drive with studless tyres; front-wheel-drive vehicles must carry metal chains.

Question 11

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 12

How do I get there?

Accepted Answer

A free shuttle bus runs from Myoko-Kogen Station on the Shinano Railway and Echigo Tokimeki Railway (booking required). About 10 minutes from Myoko-Kogen IC on the Joshin-etsu Expressway, towards Akakura Onsen.

Question 13

What time is check-in?

Accepted Answer

15:00.

Question 14

What time is check-out?

Accepted Answer

10:00.

Question 15

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 16

What is the address?

Accepted Answer

490 Akakura, Myoko City, Niigata Prefecture

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