Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:30–18:30, and check-out is by 10:00.

Question 2

Do you have anniversary plans?

Accepted Answer

We offer plans for special occasions such as birthdays and wedding anniversaries. Please check our official website's plan list or call us to confirm and make a reservation.

Question 3

Is it enjoyable for families with children?

Accepted Answer

We welcome families. Our all-you-can-eat buffet offers a wide variety of dishes that children and adults alike can enjoy. For details about facility amenities, please contact the front desk.

Question 4

What types of guest rooms are available?

Accepted Answer

We have 156 Japanese-style rooms in total, featuring distinctive designs centered on polished natural wood. We also offer rooms with open-air baths made of natural stone, where you can enjoy bathing while taking in the view of our stone garden adorned with azaleas in spring.

Question 5

Can I use the bath for day trips?

Accepted Answer

For day-trip bathing, please check our official website or call us at 0957-61-1162 (reception hours 9:00–18:30).

Question 6

What are the features of the open-air bath?

Accepted Answer

It is a natural hot spring open-air bath suspended in the air, with a panoramic view of Ariake Bay and the Shimabara townscape. The natural spring water is gentle on the skin with a smooth feel, earning it the reputation of a "beauty bath." At night, you can enjoy the starry sky.

Question 7

Are there tourist attractions nearby?

Accepted Answer

Unzen Jigoku and Unzen Onsen are about 40 minutes away by car. Shimabara Castle, samurai residences, and Shimabara springs are also tourist spots within a 30-minute drive.

Question 8

Can I use Wi-Fi?

Accepted Answer

Wi-Fi is available throughout the facility. For details, please check our official website or ask at the front desk.

Question 9

What kind of meals are provided?

Accepted Answer

You can enjoy dinner at the buffet dining "Sennagi" or dining hall "Hyakufuku Houjou." The buffet features all-you-can-eat snow crab, domestic wagyu beef, fresh sashimi, vegetables from the Shimabara Peninsula, and homemade desserts, as well as all-you-can-drink alcoholic and non-alcoholic beverages.

Question 10

Is there a parking lot? Is there a charge?

Accepted Answer

Guests can use our free outdoor parking lot (200 spaces). Motorcycles may also be parked in the car parking spaces.

Question 11

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 12

Is there a parking lot?

Accepted Answer

Yes, it is available. For details, please contact the facility.

Question 13

What is the address?

Accepted Answer

Nagasaki Prefecture, Minamiminashiro City, Fukae-cho, Ko 5292-2

Question 14

How do I get there?

Accepted Answer

About 20 minutes by bus from Shimabara Gaiko Station / About 90 minutes by car from Isahaya IC on the Nagasaki Expressway / About 15 minutes by car or taxi from Shimabara Port

Question 15

What time is check-in?

Accepted Answer

15:30

Question 16

What time is check-out?

Accepted Answer

10:00.

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