Question 1

How do I get to the facility from the nearest station?

Accepted Answer

7 minutes walk from the south exit of JR Sagaarashiyama Station, 5 minutes walk from Randen Sagaarashiyama Station, approximately 15 minutes walk from Hankyu Arashiyama Station. If using Kyoto Bus, the nearest stop is Sumikurachi, an immediate walk away.

Question 2

Can I pay by credit card?

Accepted Answer

We accept VISA, UC, Orico, Mastercard, JCB, and American Express credit cards, as well as debit cards.

Question 3

When does the cancellation charge apply?

Accepted Answer

A cancellation charge applies from one week before your scheduled arrival date. For cancellations after that date, a charge of ¥1,000 (tax included) per person will be applied.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is at 16:00 (latest check-in 18:00), and check-out is at 10:00. We will store luggage at the front desk before check-in or after check-out.

Question 5

Is the facility wheelchair accessible? Are there wheelchair-accessible rooms?

Accepted Answer

The facility is wheelchair accessible. We provide 2 wheelchairs for indoor use and 1 for outdoor use. For accommodation, we have 1 Western-style twin room with wheelchair-accessible bathroom and toilet. Please inform us when making your reservation.

Question 6

Can I make a reservation online?

Accepted Answer

You can book through the Public School Mutual Aid Association's "Yasuragi no Yado" reservation system, our website, Rakuten Travel, Jalan, Rurubu Travel, and Yukoyuko. However, there are some dates not available for online booking. Even if shown as full, we may still accept reservations by phone, so please inquire. Reservations by email, contact form, or fax are not accepted.

Question 7

Is smoking allowed inside the facility?

Accepted Answer

The entire facility is non-smoking. If you wish to smoke, please use the smoking room inside the facility.

Question 8

What is your address?

Accepted Answer

〒616-8382 9 Kakurakucho, Sagatenryuji, Ukyo Ward, Kyoto, Kyoto Prefecture

Question 9

What time is check-in?

Accepted Answer

16:00.

Question 10

What is the check-out time?

Accepted Answer

10:00.

Question 11

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 12

How do I get there?

Accepted Answer

7 minutes walk from the south exit of JR Sagaarashiyama Station, 5 minutes walk from Randen Sagaarashiyama Station, approximately 15 minutes walk from Hankyu Arashiyama Station. An immediate walk from Kyoto Bus stop Sumikurachi. Located near Arashiyama and Togetsukyo Bridge, on the former site of Ankokuryoui.

Question 13

What are the children's rates? Are there meals for children?

Accepted Answer

Elementary school children are charged at half the adult room rate plus meal charges. Infants sharing a bed with adults are charged meal costs only (free if no meal needed). When using bedding, infants are charged the same as elementary school children. We offer children's lunch for ¥1,210 (tax included) and children's kaiseki for ¥2,420 (tax included).

Question 14

What amenities and facilities are provided in the guest rooms?

Accepted Answer

Room facilities include hair dryer, tea set, electric kettle, telephone, TV, refrigerator (empty), and air purifier (all rooms have private toilets). Amenities provided are face towel, bath towel, yukata, toothbrush set, razor, and shower cap. Body soap, shampoo, and conditioner are available in the bathroom.

Question 15

Can non-members stay here? How much does it cost?

Accepted Answer

Anyone can stay with us. For non-members, the rate for one night with two meals is from ¥16,657 (including tax) (from March 2026, based on weekday full occupancy). For members of the Public School Teachers' Mutual Aid Association, the rate is from ¥14,600 (including tax).

Question 16

What are the hours for the public bath?

Accepted Answer

The public baths (artificial hot spring "Moki-no-yu" and "Ishi-no-yu") are available from 6:00 AM to midnight. Please note that there is a gender change in the middle of the night. The baths are not available from midnight to 6:00 AM and from 9:00 AM to 11:30 AM.

Question 17

Is there a shuttle bus?

Accepted Answer

We do not have a shuttle bus. Thank you for your understanding.

Question 18

Can you accommodate food allergies?

Accepted Answer

We will accommodate allergies as much as possible. Please inform us when making your reservation.

Question 19

Where is dinner served? Can we eat in our room?

Accepted Answer

Dinner (17:00–20:30) is served in your room. You can enjoy a creative Kyoto kaiseki course at your leisure in your room. Breakfast is served in the Sekihan-ro "Gotennoma" from 7:30 to 9:00.

Question 20

Is there parking? Is there a charge?

Accepted Answer

There are 10 free parking spaces for standard vehicles on the premises (first-come, first-served, no reservations). If full, we will direct you to a contract parking lot a 2-3 minute walk away. Tour buses cannot park on the premises; please use nearby paid parking for tour buses.

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