Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available throughout the facility.

Question 2

Do you offer transfers from the nearest station?

Accepted Answer

Free shuttle service is available from Atami and Kinomiya stations. Please notify us in advance at the time of booking.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 11:00. Times may vary depending on the plan.

Question 4

Is there an elevator in the facility?

Accepted Answer

Some areas of the facility have steps and stairs. If you have any concerns, please contact us before booking.

Question 5

Can I stay with children?

Accepted Answer

We welcome families with children. We have experience accommodating baby food, but please contact us directly before booking for details.

Question 6

What is the annex "Ki no ma no Tsuki"?

Accepted Answer

An annex of 6 rooms featuring interior inspired by the moon, with a private garden terrace attached to each room. Meals are served at "Sushi Kappo Umi no Yuuha". Please note that there are no handrails in the interior corridors, so watch your footing.

Question 7

Is there a public bath?

Accepted Answer

Yes, we have a large public bath and outdoor bath. The large public bath is separated by gender.

Question 8

I understand all rooms have private open-air baths—are they fed by hot spring water?

Accepted Answer

Yes, all rooms have private open-air baths fed with hot spring water from Atami's natural hot spring source. You can bathe in your room 24 hours a day.

Question 9

Can you arrange special touches for anniversaries or birthdays?

Accepted Answer

We may have anniversary plans available. If interested, please discuss with us at the time of booking or by phone.

Question 10

Where are meals served?

Accepted Answer

Main building guests enjoy Japanese cuisine at the restaurant "Shiro no Ichijuu". Annex "Ki no ma no Tsuki" guests are served at "Sushi Kappo Umi no Yuuha". Dinner is offered in 30-minute intervals from 18:00–20:30. All meals are by prior reservation.

Question 11

Is there parking?

Accepted Answer

Free parking for 30 regular-sized vehicles is available.

Question 12

What is the address?

Accepted Answer

11-48 Mizuguchi-cho, Atami, Shizuoka Prefecture

Question 13

What is the check-in time?

Accepted Answer

15:00.

Question 14

What is the check-out time?

Accepted Answer

11:00.

Question 15

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 16

Is there a parking lot?

Accepted Answer

Parking is available. Please contact the facility for details.

Question 17

How do I get there?

Accepted Answer

5 minutes walk from Kimomiya Station on the JR Itō Line. Approximately 10 minutes by taxi from JR Atami Station (free shuttle available with advance notice). Approximately 60 minutes via National Route 135 from Tomei Expressway Atsui IC.

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