Question 1

How do I get here from Tokyo?

Accepted Answer

The most convenient option is a highway bus from Tokyo Shinjuku Station South Exit, which takes about 2 hours. By train, take a bus from Shibukawa Station for about 30 minutes.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 to 19:00, and check-out is at 10:00. Please note that times may vary depending on your booking plan, so please confirm the details of your plan.

Question 3

What types of guest rooms are available?

Accepted Answer

We have the main building (wooden structure from the Taisho to early Showa period, with individually designed Japanese rooms of 8–12 tatami) and the annex 'Tsuru no I'. The main building is fully non-smoking from February 2026, while 'Tsuru no I' allows smoking.

Question 4

Tell me about the building's history.

Accepted Answer

We are an established inn founded in 1502 (Bunki 2). The main building is a wooden structure from the Taisho to early Showa periods, with each room having distinct character and design. Please note that being wooden, sound carries easily between rooms.

Question 5

Do you have spa or aesthetic services?

Accepted Answer

We offer anti-aging esthetic treatments that connect mind and skin. You can choose from courses tailored to your skin type. We also have men's esthetic services. Please contact the front desk for details.

Question 6

Tell me about the spring quality and characteristics.

Accepted Answer

We use 'Kogane-yu' (Golden Water), Ikaho's signature hot spring. We hold one of the largest amounts of source water in Ikaho and provide 100% pure source water in all baths. The water's iron content turns tea-brown when exposed to air. It is said to be effective for neuralgia, muscle pain, chronic dermatitis, and poor circulation.

Question 7

What kind of baths are available?

Accepted Answer

We offer large public baths (Nino-yu and Taki-yu), an open-air bath, and multiple private baths (some may be under renovation). The large public bath 'Nino-yu' features a large bathtub 1 metre deep and 5m × 3m, also known as a 'hot spring pool'.

Question 8

Are there smoking rooms?

Accepted Answer

From February 3, 2026, all guest rooms in the main building became non-smoking. Guests who wish to smoke may use the smoking area within the main building. The annex 'Tsuru no I' remains smoking-allowed as before.

Question 9

How do I access Ishidan Street?

Accepted Answer

We are conveniently located about a 1-minute walk from Ikaho's Ishidan Street. You can enjoy strolling through the street and browsing souvenir shops in a yukata.

Question 10

What kind of food is served?

Accepted Answer

We serve Japanese cuisine with seasonal colours, using abundant fresh local ingredients from Gunma. Our location a 1-minute walk from Ishidan Street makes it convenient to combine with Ikaho sightseeing.

Question 11

Is there a car park?

Accepted Answer

We offer a free car park for up to 100 vehicles on a first-come, first-served basis.

Question 12

What is the address?

Accepted Answer

45 Ikaho, Ikaho-cho, Shibukawa, Gunma Prefecture

Question 13

Is there a car park?

Accepted Answer

Yes, one is available. For details, please contact the facility.

Question 14

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 15

What time is check-in?

Accepted Answer

Check-in is at 15:00.

Question 16

How do I get here?

Accepted Answer

From JR Joetsu Line Shibukawa Station, take a bus bound for Ikaho Onsen (approximately 30 minutes), then a 3-minute walk from Ikaho Onsen bus stop. By car from the Kanetsu Expressway Shibukawa/Ikaho IC, approximately 20 minutes. A 1-minute walk from Ikaho Ishidan Street.

Question 17

What time is checkout?

Accepted Answer

10:00.

How can we help you?

Quick categories