Question 1

How do I get here from the nearest station?

Accepted Answer

About 1.45 km from JR Sanin Main Line Tamayu Onsen Station (approximately 7 minutes by car). About 50 minutes via the Yonago Expressway and Route 9.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in is 3:00 PM–6:00 PM, and check-out is 10:00 AM. Times may vary depending on your plan, so please confirm when making your reservation.

Question 3

Can I stay with children?

Accepted Answer

Families with children are welcome. Please feel free to discuss your preferred room type and meal options when making your reservation or before check-in.

Question 4

How many guest rooms are there and what types?

Accepted Answer

We have 108–109 rooms in total. Room types include traditional Japanese-style suites such as the Sukiya-style tatami room "Kichijo", as well as Japanese-style and Japanese-Western hybrid rooms with different character.

Question 5

What types of hot spring baths are available?

Accepted Answer

Men's large bath "Ukitono" (wooden and stone bath with open-air bath), women's large bath "Ukifune" (open-air bath overlooking flowers and greenery), 9th-floor observation open-air bath "Tenyu no Yu", guest rooms with private open-air baths featuring fresh spring water, and hand baths and foot baths.

Question 6

What is the spring quality of Tamatsukuri Onsen like?

Accepted Answer

Tamatsukuri Onsen is also called "the water of the gods" and is known for its silky-smooth mineral composition. It contains abundant ingredients that promote moisture retention and warmth, earning it the nickname "natural lotion" and a reputation as a beauty bath. Even long soaks are unlikely to cause fatigue.

Question 7

Is there a sauna?

Accepted Answer

We have a low-temperature sauna in the women's public bath. The fine mist and hot spring minerals can boost immunity and provide skin-beautifying effects.

Question 8

Is Wi-Fi available in all rooms?

Accepted Answer

Wi-Fi is installed in all guest rooms and is available free of charge.

Question 9

Is there a shuttle service?

Accepted Answer

For details about shuttle service from JR Tamayu Onsen Station, please check our official website or call us. We can arrange this when you make your reservation.

Question 10

What meals are served?

Accepted Answer

We serve kaiseki cuisine featuring Minami's traditional recipes developed over 130 years. The focus is on multi-course dinners using seasonal Sanin ingredients including freshwater clams from Lake Shinji and alfonsino. Meal content varies by plan, so please confirm at the time of booking.

Question 11

Is there parking?

Accepted Answer

We provide free parking for 80 vehicles. We are conveniently located about 10 minutes by car from Tamatsukuri IC on the Sanin Expressway.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 13

What is the address?

Accepted Answer

1218-8 Tamatsukuri, Tamayu, Matsue, Shimane Prefecture

Question 14

How do I get there?

Accepted Answer

Approximately 1.45 km from Tamatsukuri Onsen Station on the JR Sanin Main Line. About 10 minutes by car from Tamatsukuri IC on the Sanin Expressway. Free parking available (80 spaces).

Question 15

What time is check-in?

Accepted Answer

3:00 PM.

Question 16

What time is check-out?

Accepted Answer

10:00 AM.

Question 17

Is there parking?

Accepted Answer

Yes, parking is available. For details, please contact the facility.

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