Question 1

Is Wi-Fi available throughout the hotel?

Accepted Answer

Wi-Fi is available throughout the entire hotel. A shared free PC and printer are also available in the lobby.

Question 2

What are the access options from the airports to the hotel?

Accepted Answer

From Kansai Airport: approximately 75 minutes by JR Haruka Limited Express to Kyoto Station, or approximately 90 minutes by limousine bus to Kyoto Hachijo Station Exit. From Itami Airport: approximately 50 minutes by limousine bus to Kyoto Hachijo Exit. After arriving at Kyoto Station, it is about 15 minutes on foot from the Hachijo East Exit.

Question 3

How do I get to the hotel from Kyoto Station?

Accepted Answer

About 15 minutes on foot from the Hachijo East Exit of JR Kyoto Station. If using the subway, it is about 8 minutes on foot from Exit 4 of Karasuma Line Kujo Station. Head south on Karasuma-dori, turn right at the Karasuma Fudano-tsuji intersection, and the hotel is 30 metres ahead on your left.

Question 4

When do cancellation fees apply?

Accepted Answer

Cancellation fees apply from 3 days before your stay. 3 days before: 20% of the room rate, 1 day before: 50%, day of arrival: 80%, no-show: 100%.

Question 5

What are the check-in and check-out times?

Accepted Answer

Check-in is at 15:00, and check-out is at 11:00.

Question 6

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 7

What time is checkout?

Accepted Answer

11:00.

Question 8

What is the address?

Accepted Answer

7 Higashikujo Aketa-cho, Minami Ward, Kyoto City, Kyoto Prefecture

Question 9

Is there a parking lot?

Accepted Answer

No, we do not have parking available.

Question 10

What are the access directions?

Accepted Answer

15 minutes on foot from JR Kyoto Station Hachijo East Exit. 8 minutes on foot from Karasuma Line Kujo Station Exit 4. 18 minutes on foot to Toji Temple. Approximately 75 minutes by Haruka Limited Express from Kansai Airport to Kyoto Station. Approximately 50 minutes by limousine bus from Itami Airport to Kyoto Hachijo Exit, approximately 90 minutes from Kansai Airport.

Question 11

What time is check-in?

Accepted Answer

15:00.

Question 12

What kind of rooms are the concept rooms?

Accepted Answer

These are special rooms designed by renowned artists such as Mika Ninagawa and Akoki Nawa. Artworks created by each artist are displayed throughout the room, allowing you to experience art during your stay. There are garden rooms on the first floor (40–30 m²) and rooms on the 6th floor (30 m²).

Question 13

What amenities are provided in the guest rooms?

Accepted Answer

Shampoo, conditioner, body soap, hand soap, toothbrush, hairbrush, cotton pads, cotton swabs, hair tie set, razor, body towel, bath towel, face towel, nightwear, and hair dryer.

Question 14

What paid services are available?

Accepted Answer

Dry cleaning and massage are available as paid services. Please contact the front desk for details.

Question 15

Can anyone enter the gallery in the hotel?

Accepted Answer

GALLERY 9.5, connected to the entrance, hosts exhibitions and events during opening hours (12:00–19:00). This is a flexible space adjacent to the hotel front desk, and it welcomes not only hotel guests but also the general public.

Question 16

What are the opening hours and closed days of the bar?

Accepted Answer

ANTEROOM BAR is open 18:00–23:00 (last order 22:30) and closed on Mondays and Tuesdays. We offer over 150 types of whisky, seasonal recommended items, and snacks. The bar is also open to outside guests.

Question 17

What is included in breakfast? Please also tell us the price and hours of operation.

Accepted Answer

At the breakfast restaurant "ANTEROOM MEALS", we offer a daily sandwich, a salad bar with special toppings, grilled vegetables, daily soup, homemade granola, yogurt, and a variety of smoothies and drinks in buffet style. The price is ¥2,000 (tax included), and hours are 7:00–11:00 (last entry 10:30).

Question 18

How can I use the breakfast restaurant as an external guest?

Accepted Answer

External guests must make a reservation in advance by phone (075-681-5656). We cannot accommodate walk-ins. Please note that to ease congestion, there is a capacity limit for each seating time, and we may be unable to accept same-day requests if capacity is reached.

Question 19

Do you offer meals for allergies or vegetarian requirements?

Accepted Answer

We do not provide individual accommodation for specific dietary restrictions. As the breakfast menu changes daily, please check the ingredient labels at the buffet corner and make your own judgment.

Question 20

Does the hotel have parking?

Accepted Answer

The hotel does not have its own parking lot. Please use a nearby parking facility.

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