Question 1

Is Wi-Fi available in the rooms?

Accepted Answer

Dedicated Wi-Fi is provided in the rooms with private open-air baths (Tsukiyomi and Yamamuki). For Wi-Fi in other rooms, please contact the front desk.

Question 2

How long does it take to get here from Tokyo?

Accepted Answer

Using the Hokuriku Shinkansen, you can reach Unazuki Onsen in approximately 2 hours from Tokyo or 1 hour from Nagano. The nearest station is Toyama Chiho Railway's "Unazuki Onsen Station".

Question 3

Is the facility non-smoking? Where can I smoke?

Accepted Answer

The entire facility is non-smoking. Use of all tobacco including e-cigarettes and heated tobacco products is prohibited. Smokers may use the smoking rooms on the 2nd and 5th floors.

Question 4

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 5

How do I get there?

Accepted Answer

From Hokuriku Shinkansen "Kurobe-Unazuki Onsen Station", transfer to Toyama Chiho Railway for the nearest station "Unazuki Onsen Station" where complimentary transfers are provided. About 2 hours from Tokyo, 1 hour from Nagano. Also accessible to Toyama City and Kanazawa City.

Question 6

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 7

What is your capacity and what room types do you offer?

Accepted Answer

We accommodate up to 100 guests in 40 rooms total. We offer 3 rooms with private open-air baths, 6 special Japanese rooms with Kurogane River views, 8 Japanese rooms with beds and river views, 2 Japanese-Western rooms with river views, and 21 Japanese rooms with river views.

Question 8

Do you have guest rooms with private open-air baths?

Accepted Answer

Yes, we have 3 rooms with private open-air baths. Top floor premium suite "Tsukiyomi" (116㎡, up to 6 guests), top floor suite "Yamamuki" (89㎡, up to 5 guests), and riverside open-air bath special twin room "Fugetsu" (74㎡, up to 2 guests). All feature either Shigaraki pottery or dedicated guest room open-air baths.

Question 9

What amenities are provided in the rooms?

Accepted Answer

We provide face towels, bath towels, shampoo, conditioner, body soap, yukata, toothbrush set, and hair dryer. Special Japanese rooms are also equipped with Sekkisei skincare set (cleansing, toner, and emulsion) and socks. Rooms with private open-air baths include Dyson hair dryers and coffee machines.

Question 10

What types of hot spring baths and private baths do you have?

Accepted Answer

We offer a rock bath, granite bath, and riverside open-air bath, as well as private open-air baths called "Kyokoku", and private baths "Akane", "Matsuba", and "Hanaassugi". There is also a free footbath on the first floor available 24 hours.

Question 11

Is there a transfer service from the nearest station?

Accepted Answer

Yes, we provide complimentary pickup service from Toyama Chiho Railway's "Unazuki Onsen Station". Please contact Togen to arrange your transfer.

Question 12

Where can I have dinner?

Accepted Answer

Dinner is served at two locations: the evening dining "Pino de bambu" (open area with private rooms available) and "Dining Momotaro" which features an open kitchen.

Question 13

What kind of food can I enjoy?

Accepted Answer

You can enjoy fusion dishes combining kaiseki and sushi made with fresh local fish from Toyama Bay, as well as hot pot and sukiyaki featuring Toyama's premium beef, Toyama sake-lees beef, and other locally sourced ingredients.

Question 14

Can I enjoy complimentary drinks in the lobby?

Accepted Answer

Yes, complimentary drinks and ice creams are available in the lobby. Service hours are 15:00–21:00 and 7:00–10:00. Wine and beer are available for an additional charge.

Question 15

When can I use the footbath?

Accepted Answer

The footbath is located in front of the private open-air bath on the first floor and is available 24 hours. You can use it fully clothed. Please bring a towel from your room. Tables are provided so you can relax with drinks, books, or ice cream. You can also enjoy making hot spring eggs at the footbath.

Question 16

Is there parking?

Accepted Answer

Yes, we have a parking lot. For details, please contact the front desk.

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