Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 to 19:00, and check-out is by 10:00. Luggage storage before check-in and after check-out is available free of charge until 24:00 on the same day.

Question 2

Can I stay with my dog? What arrangements are available?

Accepted Answer

You can stay with your dog at this hot spring inn. It is known as a rare pet-friendly hot spring accommodation in the San'in region, allowing you to spend quality time with your dog. Please contact the front desk for detailed conditions.

Question 3

Is solo travel accommodation possible?

Accepted Answer

Solo guests are welcome. Our concept is "whether with family, with your dog, or alone in quiet time," and solo travelers can fully enjoy their stay.

Question 4

Is access to Izumo Taisha good?

Accepted Answer

We are located in Hii-kawa, Izumo City, and Izumo Taisha is approximately 30–40 minutes by car. This is an ideal accommodation for exploring Izumo, the land of mythology, with your dog.

Question 5

Can I use only the capsule rooms, hot spring, or sauna?

Accepted Answer

We have capsule rooms, a hot spring, and sauna. Day-use bathing only is also available. For details, please check our official website or call us.

Question 6

Can I use the bath for day visitors?

Accepted Answer

Day-use bathing hours are 6:00–9:00 and 10:00–21:00. Women-only days are also available. Please check the official website or call for details.

Question 7

What is the water quality and character of Yunokawa Onsen?

Accepted Answer

The inn draws from the famous Yunokawa hot spring that springs from the foot of Daikoku Mountain. It is known as a spring for good fortune and beautiful skin. You can enjoy Izumo's soul-enriching waters at your leisure.

Question 8

Is there a sauna?

Accepted Answer

We have a sauna that was ranked No. 1 in the Chugoku region on Sauna Ikitai. It has also achieved three awards on Nifty Onsen.

Question 9

Can I use Wi-Fi?

Accepted Answer

Wi-Fi is available throughout the building. For details, please contact the front desk.

Question 10

What kind of meals do you serve?

Accepted Answer

We serve cuisine featuring seasonal Shimane local ingredients. We offer a variety of meal plans tailored to different types of stays, so please check when making your reservation.

Question 11

Is there parking?

Accepted Answer

We have parking available, so you can drive here. For details, please contact the front desk.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 13

What is your address?

Accepted Answer

1369 Gakuto, Hii-kawa, Izumo City, Shimane Prefecture

Question 14

How do I get here?

Accepted Answer

Approximately 5 minutes by car from Shobara Station on the JR Sanin Line

Question 15

What time is check-in?

Accepted Answer

15:00

Question 16

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 17

What time is check-out?

Accepted Answer

10:00

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