Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00-21:00 and check-out is 11:00. Please contact us in advance if you will be later than your planned check-in time. Times may differ by plan.

Question 2

Can I stay with a pet?

Accepted Answer

Staying with a pet is not possible, and please do not leave a pet in your car either. If a pet is found to have been brought into a cottage, charges may be made for professional cleaning and for refusing the stay.

Question 3

From when does a cancellation charge apply?

Accepted Answer

Cancellation charges apply from 7 days before the date of stay. Please check the plan details or confirm when booking for the full cancellation policy.

Question 4

Can I bathe without staying overnight?

Accepted Answer

Day bathing is available. The bathing building is open 10:00-22:00 (last entry 21:30). Please see the official website or contact the property for charges and other details.

Question 5

What are the qualities of the hot spring?

Accepted Answer

It is an alkaline simple spring (pH 10.1) rising from 1,500 m underground, used straight from the source, with a distinctive silky feel on the skin. It came first in the moist-skin category of the national hot spring awards three times, in 2019, 2020 and 2022.

Question 6

Can I use the bathing hall if I have a tattoo?

Accepted Answer

Guests with tattoos cannot use the bathing hall. Infants still in nappies also cannot use it.

Question 7

When can I use the bathing building?

Accepted Answer

Guests may use the baths free of charge from 15:00 on the day of check-in until 13:00 on the day of check-out. The bathing building is open to the public 10:00-22:00.

Question 8

What sights are there nearby?

Accepted Answer

You can walk in the natural surroundings along the Akigawa valley. Nearby are Tokyo Summerland (about 12 km), Ryujin Falls (about 20 km) and Musashi Mitake Shrine (about 25 km). The valley also has a different character in each season.

Question 9

What form does the accommodation take?

Accepted Answer

All accommodation is in cottages. There are 10 in all: 2 single-storey accessible deluxe cottages and 8 two-storey maisonette cottages. They stand about 50 m from the bathing building and have a small kitchen.

Question 10

Do the cottages have a kitchen? Can I cook?

Accepted Answer

The cottages have a small kitchen, so you can cook. There is no rice cooker, oven or seasoning, however. Cooking that leaves strong smells, such as grilled meat or fish, is not permitted, and hotplates and gas burners may not be brought in.

Question 11

What food is served?

Accepted Answer

Breakfast is served at Ishifune Dining in the bathing building, with a menu built on local ingredients, including taro burgers, grated yam over rice and miso soup. The restaurant's large windows look out over the Akigawa valley.

Question 12

How do I get there by train and bus?

Accepted Answer

From the bus terminal in front of Musashi-Itsukaichi Station on the JR Itsukaichi Line (stand 1), take the Nishi Tokyo bus for Kami-Yozawa via Seoto-no-Yu; the journey takes about 17 minutes. The bus stop is right by the cottages. There is no pick-up service.

Question 13

Is there parking, and is there a charge?

Accepted Answer

There is parking for 135 cars, free and with no booking needed. It gets very busy at weekends and on public holidays; guests who tell the parking attendant they are staying overnight will be directed to a space first.

Question 14

How do I get there?

Accepted Answer

About 17 minutes on the Nishi Tokyo bus for Kami-Yozawa via Seoto-no-Yu from Musashi-Itsukaichi Station on the JR Itsukaichi Line, right by the Seoto-no-Yu stop. By car, about 30 minutes from Akiruno IC on the Ken-O Expressway.

Question 15

What time is check-out?

Accepted Answer

11:00.

Question 16

What time is check-in?

Accepted Answer

15:00.

Question 17

What is the address?

Accepted Answer

565 Ottsu, Akiruno City, Tokyo

Question 18

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 19

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

How can we help you?

Quick categories