Question 1

How long does it take by train from Osaka, Nagoya, and Tokyo?

Accepted Answer

From Osaka: about 1 hour 50 minutes via the Hokuriku Main Line (Kosei Line) connecting to the Hokuriku Shinkansen. From Nagoya: about 2 hours 5 minutes. From Tokyo: about 3 to 3 hours 30 minutes on the Hokuriku Shinkansen (Kagayaki/Hakutaka). Free shuttle service from Awara Onsen Station is available for all routes.

Question 2

If arriving by car, what is the nearest expressway interchange?

Accepted Answer

The Hokuriku Expressway Kanazu IC is the nearest. You can reach us in about 15 minutes from Kanazu IC. If coming from the Osaka or Nagoya area, please transfer to the Hokuriku Expressway at Maibara JCT.

Question 3

Are there wheelchair-accessible guest rooms?

Accepted Answer

Yes, we provide wheelchair-accessible rooms. There is 1 room in Shōfū-an and 3 rooms in Jūraku Wing. Wheelchair-accessible private dining rooms and accessible facilities are also available in the dining areas and banquet halls.

Question 4

Are there smoking areas in the facility?

Accepted Answer

All guest rooms are non-smoking. However, we have a smoking corner available for your use.

Question 5

Please tell us about access options.

Accepted Answer

Nearest station: Hokuriku Shinkansen Awara Onsen Station (free shuttle available, approximately 15 minutes). By car: approximately 15 minutes from Kanazu IC on the Hokuriku Expressway. By train: approximately 1 hour 50 minutes from Osaka, approximately 2 hours 5 minutes from Nagoya, approximately 3 to 3 hours 30 minutes from Tokyo. By air: approximately 40 minutes by bus or taxi from Komatsu Airport (or approximately 15 minutes from Komatsu Station to Awara Onsen Station via shinkansen).

Question 6

What types of guest rooms are available?

Accepted Answer

We offer garden-view cottages, Shōfū-an (rooms with private outdoor baths, Japanese rooms, Japanese-Western rooms, and wheelchair-accessible rooms), Garden Suite Kangetsu-tei (Japanese-Western and Western rooms), and Jūraku Wing (standard, bed, and wheelchair-accessible rooms). All rooms are non-smoking.

Question 7

Is it possible to use the facility for large group events and meetings?

Accepted Answer

Banquet halls can accommodate up to 180 people (Yūzen 168 mats, Sakura 88 mats) and can be set up with chairs and tables. The conference room (Takachiho 40 mats) accommodates up to 120 people; the base usage fee for 120 minutes is ¥22,000 (tax included). Small groups are also welcome.

Question 8

What is the garden sauna that opened in February 2025?

Accepted Answer

The garden sauna that opened in February 2025 offers authentic Finnish smoke sauna. Please see the detailed page on our website for more information.

Question 9

What are the shop's operating hours? What products do you sell?

Accepted Answer

The shop is open 7:00–10:30 and 15:00–21:00 (closed no days). We stock local Fukui souvenirs including mini bottles of local sake, Echizen ceramics, Echizen handmade paper, saba no hesshiko (preserved mackerel), and Mikuni flower pickles.

Question 10

Are there recreational facilities such as karaoke and table tennis?

Accepted Answer

Yes, we have two karaoke boxes (large room for about 20 people, small room for about 10 people) at 6,000 yen per 60 minutes (tax included). Table tennis is also available by reservation on a priority basis, starting from 500 yen per 30 minutes (tax included).

Question 11

What massage courses are available and what are the prices?

Accepted Answer

We offer shiatsu (50 min ¥5,800 / 60 min ¥6,900 / 90 min ¥10,200) and oil massage (50 min ¥6,800 / 60 min ¥7,900 / 90 min ¥11,200). Reservations are required; last appointment is 21:00 (final start 22:00). Appointments from 22:00 onwards incur an additional ¥500 charge.

Question 12

Is the hot spring water from your own source? What are its benefits?

Accepted Answer

Yes, we have our own hot spring source. The water from Awara hot spring is said to have healing and skin-beautifying properties, and you can enjoy it at your leisure.

Question 13

Do you offer free shuttle service from Awara Onsen Station? What are the operating hours?

Accepted Answer

Yes, we provide free shuttle service to Awara Onsen Station. Service hours are 14:00–18:00. If you wish to use this service, please contact us in advance by phone at 0776-78-5555.

Question 14

Where are meals served? Can I choose a private room?

Accepted Answer

We offer private dining rooms: Himematsu (reserved for one group), Ajisai (6 groups), and Saizuki (9 groups). Wheelchair-accessible private rooms are also available. Seating is generally arranged by the facility, but you may request a preference.

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