Question 1

Are roads prone to freezing in winter?

Accepted Answer

Itamuro Onsen is located in a mountainous area, so there is a possibility of snow and ice in winter. The access from expressways to our inn also includes mountain roads, so we recommend preparing studless tyres or tyre chains for the winter season.

Question 2

Is there a shuttle service from Nasushiobara Station?

Accepted Answer

We operate a paid shared shuttle taxi service from Nasushiobara Station. There is an early service (departing at 13:35) and a late service (departing at 16:35), each costing 1,000–2,500 yen per person one-way. Please contact the facility or the Yuko Yuko Reservation Center by the day before if you would like to use this service.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 14:00–17:00 (latest 17:30), and check-out is 10:30. Times may vary depending on your plan, so please confirm your booking details.

Question 4

Do you offer multi-night discounts?

Accepted Answer

We offer multi-night plans. From the second night onwards, the menu is at the inn's discretion, but you can enjoy discounted rates. For details, please check our official website or at the time of booking.

Question 5

What are your smoking and non-smoking facilities?

Accepted Answer

For details on smoking facilities in the building, please contact the inn directly. As standard inn facilities, we have laundry service, coin laundry, a bar, and a tea lounge.

Question 6

When are futons prepared?

Accepted Answer

Futons are already laid out when you are shown to your room. Futons in Japanese rooms, Japanese-Western rooms, and cottages are for self-service use.

Question 7

What is the hot spring water quality and characteristics?

Accepted Answer

Itamuro Hot Spring has been cherished since ancient times as a "medicinal spring." It is a lukewarm source spring at around 40°C delivered as a constant flow from the source. All hot springs are source fed with constant circulation and available for bathing 24 hours a day. The characteristic mild warmth soothes you gradually from deep within.

Question 8

Does the inn have art or an art museum?

Accepted Answer

Yes, as a "wellness and art inn" we feature contemporary art throughout and around the building, and we operate a permanent gallery dedicated to Kishio Suga, a representative artist of the Mono-ha movement. Guests can enjoy self-guided art tours or popular guided tours with our staff.

Question 9

Do you have quiet shared spaces for reading and relaxing?

Accepted Answer

We have the Daikokuya Salon (reading room and lounge) and a permanent gallery. You can enjoy leisurely time in the quiet natural surroundings. We also have coin laundry available.

Question 10

Is there an elevator?

Accepted Answer

Basically the building is two storeys with no elevator (except Ume Building which has one). If you have difficulty walking, please contact us before your visit.

Question 11

What is the meal like? Can I eat in my room?

Accepted Answer

Meals are served in your room (groups of 5 or more use a private dining area). It is a refined Japanese course using local ingredients. For multi-night stays, all meal content including the main dish from the second night onwards is at the inn's discretion.

Question 12

Is there parking?

Accepted Answer

We have free parking for approximately 20 cars. We are about 17 km (approximately 20 minutes) from Kurogiso-Itamuro IC on the Tohoku Expressway, and about 22 km from Nishinasushio-Shiobara IC.

Question 13

What is the address?

Accepted Answer

856 Itamuro, Nasu-Shiobara, Tochigi Prefecture

Question 14

How do I get there?

Accepted Answer

From JR Tohoku Shinkansen Nasu-Shiobara Station: approximately 30 minutes by paid shuttle taxi (advance reservation required) or approximately 50 minutes by Itamuro Onsen bus. From Tohoku Expressway Kuroiso-Itamuro IC: approximately 17 km by car (about 20 minutes).

Question 15

Is Wi-Fi available?

Accepted Answer

Wi-Fi is not provided.

Question 16

What time is check-in?

Accepted Answer

14:00.

Question 17

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 18

What time is checkout?

Accepted Answer

10:30.

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