Question 1

How do I get to Tsukioka Onsen town?

Accepted Answer

You can reach us by taxi or shuttle bus from JR Toyosaka Station or Tsukioka Station. By car, it takes about 20 minutes from Yasuda IC on the Banetsū Expressway via Route 290.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00, check-out is 10:00. Times may vary depending on your plan, so please confirm at the time of booking.

Question 3

What types of guest rooms are available?

Accepted Answer

We offer 5 room types to suit different needs. Options include rooms with private open-air baths. For details, please visit our official website (senkei.com).

Question 4

What is the difference between Kafuu and Koshi no Sato?

Accepted Answer

These are sister inns at Tsukioka Onsen. Together with Shiratama no Yu Senkei, Shiratama no Yu Kafuu, and Bessatei Koshi no Sato, we share a common member point service. Senkei is characterized by hospitality that lets guests enjoy a relaxed and unhurried stay.

Question 5

When was the renovation completed?

Accepted Answer

We renovated the entire facility in 2018. We now offer 5 room types to suit different needs, and we have 2 new restaurants where you can enjoy freshly prepared cuisine.

Question 6

Tell me about the hot spring water quality

Accepted Answer

We draw from our private source at Tsukioka Onsen called 'Shiratama no Yu'—a sulfur-containing sodium chloride and sulfate spring. With the second-highest sulfur content in Japan, the water is distinctively emerald green. Guests praise how bathing leaves skin feeling as soft and smooth as white jade.

Question 7

How many outdoor baths are there?

Accepted Answer

We have 4 outdoor baths with different atmospheres, where you can enjoy the hot spring water of Tsukioka with a free-flowing source. You can experience a leisurely bath experience while overlooking the garden. We also offer rooms with private outdoor baths.

Question 8

Tell me about Tsukioka Onsen attractions

Accepted Answer

Tsukioka Onsen is famous for its emerald green hot spring water. The onsen town has foot baths and scenic walking areas. Nearby attractions include Tsukioka Carillon Park and Hyoko Lake.

Question 9

Can I use Wi-Fi?

Accepted Answer

Wi-Fi is available in guest rooms. For details, please check our official website or call us.

Question 10

What kind of cuisine is served?

Accepted Answer

You can enjoy Niigata seasonal cuisine at our modern restaurant. We serve fresh dishes prepared with local ingredients, tailored to the season.

Question 11

Is there parking?

Accepted Answer

Yes, we have parking available. For details, please visit our official website (senkei.com) or contact us by phone.

Question 12

Can I use Wi-Fi?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 13

What is the address?

Accepted Answer

Tsukioka Onsen, Shibata, Niigata Prefecture

Question 14

What is the check-out time?

Accepted Answer

10:00.

Question 15

What time is check-in?

Accepted Answer

Check-in is at 15:00.

Question 16

How do I get there?

Accepted Answer

From JR Toyosaka Station or Tsukioka Station, access by shuttle bus or taxi. From Yasuda IC on the Bandai Expressway, approximately 20 minutes via National Route 290.

Question 17

Is there parking?

Accepted Answer

Yes, parking is available. For details, please contact the facility.

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