Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 (latest 19:00) and check-out is 10:00.

Question 2

Is there a package with Adventure World?

Accepted Answer

There is a plan combining an Adventure World admission ticket with one night's stay including two meals. You can enjoy meeting the pandas alongside the sea and the hot spring.

Question 3

Is there an early booking discount?

Accepted Answer

An early booking plan offering good value is available for reservations made 60 days in advance. Please see the official website.

Question 4

Can I stay with children?

Accepted Answer

A range of services is available for families with children. There are also activities children enjoy, such as the fishing pond on site, where fish you catch can be served at dinner.

Question 5

What room types are there?

Accepted Answer

There is a wide range, including a deluxe Japanese-style room with twin beds, a Japanese-Western room with sea views (70 square metres, top floor), and a two-room Japanese-style suite of 12.5 and 8 tatami. The Royal Floor on the top floor also has the Kifune Japanese-Western room.

Question 6

What kinds of baths are there?

Accepted Answer

There is the open-air bath Shiokaze, where sea and sky feel as one (alternated between men and women), and a stone-built semi-open-air bath where you can hear the waves. The water has the slightly silky quality characteristic of Shirahama Onsen, and day-use bathing is also accepted.

Question 7

How far is it to Shirarahama beach?

Accepted Answer

Shirarahama is about 30 seconds' walk away. It is so close it feels like a private beach, and the lobby connects directly to it.

Question 8

Can you help with anniversaries and special celebrations?

Accepted Answer

We offer seven celebration benefits for birthdays, wedding anniversaries and the like. There are also plans with a birthday cake and wine, and plans for celebrating school entrance, coming of age and longevity.

Question 9

Is Wi-Fi available?

Accepted Answer

Internet access (Wi-Fi) is available throughout the property.

Question 10

What is the food like?

Accepted Answer

You can enjoy kaiseki menus using fresh fish raised in the Kuroshio current off Kishu, Wakayama, and local ingredients (such as the Irodori, Fuga and Kumano beef kaiseki courses). For breakfast you can choose between a Japanese set meal and a Japanese-Western buffet.

Question 11

Is there parking, and is there a charge?

Accepted Answer

There is free parking for about 70 cars, available from 13:00 on the day of arrival until 11:00 on the day of departure (no advance booking needed).

Question 12

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 14

What time is check-out?

Accepted Answer

10:00.

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

How do I get there?

Accepted Answer

About 10 minutes by bus or taxi from JR Shirahama Station. About 10 minutes by car from Nanki-Shirahama Airport. About 20 minutes by car from Nanki-Tanabe IC on the Hanwa Expressway.

Question 17

What is the address?

Accepted Answer

868 Shirahama-cho, Nishimuro District, Wakayama Prefecture

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