Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available throughout the facility. Please ask the front desk staff for connection details at check-in.

Question 2

How do I get here from Shirahama Station?

Accepted Answer

Approximately 15 minutes by car from Shirahama Station. By bus, alight at the Shirahama Onsen bus stop.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is at 15:00 and check-out is at 10:00. Times may vary depending on your plan, so please check the details at the time of booking.

Question 4

Is booking through the official website a good deal?

Accepted Answer

The official website offers the best rate guarantee. You can book at lower rates than domestic lodging reservation sites.

Question 5

Are there experience programs such as making plum syrup?

Accepted Answer

Seasonal events are held, including an "Experience making plum syrup to take home, featuring Kishu's bounty". Please check the news page on the official website for dates.

Question 6

What tourist attractions are nearby?

Accepted Answer

Nearby attractions include Shirahama Beach (Shirala Hama), Engetsu Island, Sandanwall, and Senjojiki. The facility is also well-positioned for access to Adventure World.

Question 7

Can I stay with children?

Accepted Answer

We welcome families with children. The official website has a dedicated "With Children" page with information about how to enjoy your stay with kids. Please check the official website for details.

Question 8

What types of guest rooms are available?

Accepted Answer

Colorful yukata robes in various designs and colors are available for rental at no charge for guests staying in rooms with private open-air baths. For details on room types, please see the guest rooms page on the official website.

Question 9

What kind of baths are available?

Accepted Answer

We have a hot spring bath fed by Shirahama's natural hot spring. You can enjoy the waters of Shirahama Onsen, known as one of Japan's three oldest hot springs. Please check the hot spring page on our official website for details.

Question 10

What kind of cuisine is served?

Accepted Answer

We serve cuisine featuring abundant seafood and vegetables from Kishu. You can enjoy dishes highlighting seasonal ingredients. Please see the cuisine page on our official website for details.

Question 11

Is there parking?

Accepted Answer

Free parking for 50 cars is available. No reservation required. The parking lot is located directly behind the hotel.

Question 12

What time is check-out?

Accepted Answer

10:00

Question 13

Is there parking?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 14

What is the address?

Accepted Answer

2998-3 Shirahama, Nishi-Muro District, Wakayama Prefecture

Question 15

How do I get there?

Accepted Answer

Approximately 15 minutes by car from Shirahama Station (or by bus, alight at Shirahama Onsen). Free parking for 50 cars available.

Question 16

What time is check-in?

Accepted Answer

15:00

Question 17

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

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