Question 1

How do I get there from JR Tamatsukuri-Onsen Station?

Accepted Answer

About 5 minutes by free shuttle bus from the main exit of JR Tamatsukuri-Onsen Station. On Saturdays, Sundays and Mondays there is also a morning service (please check the times). By taxi it is also about 5 minutes.

Question 2

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 (latest 20:00) and check-out is 10:00. Times may differ by plan.

Question 3

Can I stay with a pet?

Accepted Answer

Pet-friendly rooms where you can stay with a dog opened on 21 March 2021. There is also a dog run at the hotel. Please contact the hotel for details.

Question 4

Tell me about the hot spring and bathing hall.

Accepted Answer

There is a natural hot spring bathing hall and an open-air bath. Hotel guests can also take the free shuttle bus to Chorakuen in the Tamatsukuri hot spring town, which has a 120-tsubo mixed-bathing garden open-air bath.

Question 5

What is the view of Lake Shinji like?

Accepted Answer

We are the only hotel in Tamatsukuri Onsen on the shore of Lake Shinji. The lake-side rooms and the open-air bath have a magnificent lake view. Lake Shinji is about 0.1 km away on foot.

Question 6

Are there non-smoking rooms?

Accepted Answer

There are non-smoking rooms. Please tell us whether you want a smoking or non-smoking room when booking.

Question 7

How do I get to Izumo Taisha?

Accepted Answer

About 30-40 minutes by car. If you ask the hotel staff they can advise on transport in the area.

Question 8

How do I get to the Tamatsukuri hot spring town?

Accepted Answer

The hotel runs a free shuttle bus to a fixed timetable between JR Tamatsukuri-Onsen Station, Chorakuen and the Tamatsukuri Kokusai Hotel. Please use it to explore the hot spring town.

Question 9

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the hotel.

Question 10

Tell me about the food.

Accepted Answer

The new restaurant serves a breakfast buffet, a lunch buffet and dinner, where you can enjoy the seasonal flavours of the San-in region.

Question 11

Is there parking, and is there a charge?

Accepted Answer

There is free outdoor parking for 100 cars. No booking is needed.

Question 12

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 13

How do I get there?

Accepted Answer

About 5 minutes by free shuttle bus from JR Tamatsukuri-Onsen Station. About 5-10 minutes by car from Matsue-Tamatsukuri IC on the San-in Expressway. About 30 minutes by taxi from Izumo Airport.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

What time is check-out?

Accepted Answer

10:00.

Question 16

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 17

What is the address?

Accepted Answer

148-2 Yumachi, Tamayu Town, Matsue City, Shimane Prefecture

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