Question 1

Is Wi-Fi available throughout the facility?

Accepted Answer

Wi-Fi is available throughout the facility. Guest rooms also have televisions. Mobile phones from au, docomo, and softbank can be used for calls, though reception is poor in some areas.

Question 2

Is there a free shuttle bus from Tazawako Station to the inn?

Accepted Answer

We do not offer a shuttle bus. Please use the Ugo Kotsu bus bound for "Nyuto Onsen" from Tazawako Station bus stop. The journey takes approximately 50 minutes and costs 820 yen one-way. By taxi, it takes about 30 minutes and costs approximately 7,000 yen.

Question 3

How do I get from Akita Airport to the inn?

Accepted Answer

Please use the Airport Liner "Nyuto-go" from Akita Airport. The journey takes approximately 120 minutes and costs 6,000 yen one-way. There are 4 buses daily and advance booking is required.

Question 4

Are there steps or stairs in the facility? Is it accessible for people with limited mobility?

Accepted Answer

As a mountain inn, there are stairs and steps throughout the facility. If you need assistance, please inform our staff without hesitation.

Question 5

Can I visit other hot spring inns in the Nyuto Onsen area?

Accepted Answer

If you purchase a "Yumeguri Notebook" (2,500 yen per booklet, valid for 1 year), you can use day passes for all seven hot springs in Nyuto Onsen and the shuttle bus "Yumeguri-go." The Yumeguri Notebook is sold exclusively to our guests and can be purchased even before check-in.

Question 6

Is the entire facility non-smoking? Are there smoking areas?

Accepted Answer

The entire facility is non-smoking. A smoking area is available near the front entrance.

Question 7

Is there a parking lot?

Accepted Answer

Yes, parking is available. Please contact the facility for details.

Question 8

How do I access the inn?

Accepted Answer

From Tazawako Station (on the Akita Shinkansen): Take the Ugo Kotsu bus bound for "Nyuto Onsen" from the station bus stop for approximately 50 minutes, then get off at "Myono-yu Onsen-mae" (1 minute walk, 820 yen one-way). By taxi from Tazawako Station: approximately 30 minutes and about 7,000 yen. From Akita Airport: Take the Airport Liner "Nyuto-go" for approximately 120 minutes (6,000 yen one-way, advance booking required, 4 buses daily). No free shuttle bus from the station.

Question 9

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 10

What is the address?

Accepted Answer

Akita Prefecture, Senboku City, Tazawako, Obonai, Komagadake 2-1

Question 11

What amenities are provided in the guest rooms?

Accepted Answer

We provide toothbrush, hairbrush, cotton, shower cap, bath towel, face towel, yukata, down comforter, razor, and soap. All guest rooms are equipped with a hair dryer, safe, refrigerator, and toilet.

Question 12

Do you accept credit cards?

Accepted Answer

We accept VISA, MASTER, JCB, and AMEX.

Question 13

Do you have a private bath?

Accepted Answer

We offer a private bath called "Yawara no Yu." We also have men's and women's indoor baths, men's and women's shower booths (equipped with body soap, shampoo, and conditioner), and men's and women's open-air baths (stone bath, reclining bath, and forest sparkle bath).

Question 14

Are all outdoor baths mixed-gender only? Can women use them comfortably?

Accepted Answer

We also have separate outdoor baths for men and women. The mixed-gender outdoor baths (Myoken-no-yu and Gin-no-yu) have designated women-only hours. During mixed times, you can wear a bath towel.

Question 15

Can I choose the dinner menu?

Accepted Answer

You can choose the main course for dinner. We offer Akita regional specialties including kiritanpo nabe (a local hot pot dish with Hinai chicken and mushrooms in a rich broth).

Question 16

Do you accommodate food allergies and dietary preferences?

Accepted Answer

Yes, we do. Please inform us in advance. We would appreciate it if you could let us know at least 3 days beforehand.

Question 17

Is there a parking lot? Is there a charge?

Accepted Answer

Free parking is available. The lot accommodates 17 passenger vehicles. For large buses or minibuses, please contact us.

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