Question 1

Can I use Wi-Fi or wired LAN? Is there a charge?

Accepted Answer

Free Wi-Fi is available throughout the hotel, and wired LAN is also available in guest rooms. Both services are free.

Question 2

What is the nearest train station?

Accepted Answer

Asahibashi Station on the Yui Rail is the nearest station. It is directly connected via a connecting passage, approximately 5 minutes walk away. From Naha Airport, it is about 11 minutes to Asahibashi Station.

Question 3

How long does it take from Naha Airport to the hotel?

Accepted Answer

By Yui Rail, it takes about 11 minutes from Naha Airport Station to Asahibashi Station, then about 5 minutes on foot. By car, it takes about 10 minutes from Naha Airport, or about 20 minutes from Naha IC on the Okinawa Expressway.

Question 4

When does a cancellation charge apply?

Accepted Answer

A cancellation charge of 100% of the accommodation fee applies from 15:00 the day before through the day of arrival and for no-shows. The terms may differ depending on the reservation details (number of rooms, number of guests, etc.), so please contact the hotel for more information.

Question 5

What are the check-in and check-out times?

Accepted Answer

Check-in is at 15:00 and check-out is at 10:00. Some room packages may have different times, so please confirm for your specific booking.

Question 6

Where can I smoke?

Accepted Answer

The hotel is entirely non-smoking except for an outdoor smoking area on the 4th floor (front desk level). All guest rooms are non-smoking.

Question 7

Can I use Wi-Fi?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 8

How do I get there?

Accepted Answer

From Asahibashi Station on the Yui Rail via direct connecting passage (approximately 5 minutes walk). From Naha Airport via Yui Rail to Asahibashi Station takes about 11 minutes. From Naha Airport by car takes about 10 minutes. From Naha IC on the Okinawa Expressway by car takes about 20 minutes.

Question 9

Is there parking available?

Accepted Answer

Parking is available. For details, please contact the facility.

Question 10

What is the check-out time?

Accepted Answer

10:00.

Question 11

What is the check-in time?

Accepted Answer

15:00.

Question 12

What is the address?

Accepted Answer

116-37 Asahicho, Naha, Okinawa Prefecture

Question 13

Is there a charge for children sharing a bed?

Accepted Answer

One child under elementary school age can share a bed free with each adult (for example, with 2 adults, up to 2 children can sleep free). Breakfast is complimentary for preschool children, ¥800 for elementary school children, and regular adult price for middle school students and above.

Question 14

Which credit cards do you accept?

Accepted Answer

We accept VISA, MASTER, JCB, AMEX, Diners, DC, UC, NICOS, TOP, Saison, JAL, UFJ, OMC, TS, CUBIC, UNIONPAY, and Edy. For other cards, please contact the hotel directly.

Question 15

Are there safes in the guest rooms?

Accepted Answer

Guest rooms do not have safes. Valuables can be left at the front desk and stored in the hotel safe. Please note that depending on the size of your valuables, we may not be able to store them.

Question 16

Are there printers or fax machines in the hotel?

Accepted Answer

A printer and copier are available on the 4th floor lobby. There is a charge for use.

Question 17

Until what time can I use the guest lounge?

Accepted Answer

The guest lounge is available from 15:00 to 24:00.

Question 18

Do you have coin laundry?

Accepted Answer

We have a laundry room on the 4th floor (front desk floor). It is available 24 hours.

Question 19

What are the breakfast hours?

Accepted Answer

Breakfast is served from 6:30 to 9:30 (last order), with the kitchen closing at 10:00. We offer carefully prepared breakfast that engages all five senses with vibrant and energetic flavours.

Question 20

Do you have parking? What are the rates?

Accepted Answer

You can use "Kahuna Asahibashi Parking Lot E Building" (1-minute walk) across from the hotel's main entrance. Approximately 100 spaces for regular vehicles (width 2.6m × length 5m × height 2.3m or less). For overnight stays only, 15:00–10:00 the next day is ¥1,500 (tax included). Please present your parking ticket to the front desk at check-in. Buildings A and C are not eligible for the hotel discount.

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