Question 1

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available in every room.

Question 2

How do I get there from Komatsu Station?

Accepted Answer

It is very close, about 1 minute's walk from the west exit of JR Komatsu Station. From Komatsu Airport it is about 12 minutes by bus, and from Komatsu IC about 10 minutes by car.

Question 3

How long does it take from Kanazawa?

Accepted Answer

About 11 minutes from JR Kanazawa Station on the Tsurugi Hokuriku Shinkansen, or about 33 minutes on the local line.

Question 4

Is there smart check-in?

Accepted Answer

There is an automatic check-in machine at the front desk, which takes you from check-in through to payment in a few simple steps. Concierge staff are also on hand to help.

Question 5

What are the check-in and check-out times?

Accepted Answer

Check-in is from 15:00 and check-out is 10:00. Times may differ by plan.

Question 6

Are there accessible rooms?

Accepted Answer

We have universal rooms (accessible type), which can be entered in a wheelchair.

Question 7

I heard there is Kutani ware art.

Accepted Answer

Each room features a Kutani ware ceramic panel by a local artist as artwork, in a range of colours and textures.

Question 8

Can I send my luggage in advance?

Accepted Answer

The front desk will also hold luggage that arrives before check-in. Please feel free to ask.

Question 9

How do I get to Natadera and other nearby sights?

Accepted Answer

Natadera is about 20 minutes by car and Kibagata Park about 15 minutes. Science Hills Komatsu is very close, about 5 minutes' walk.

Question 10

What kind of beds are in the rooms?

Accepted Answer

Every room has a wide bed of at least 140 cm. The mattresses are by Slumberland and the duvets are custom-made Comfort Green.

Question 11

Is breakfast served?

Accepted Answer

There is a Japanese and Western buffet breakfast of about 30 items, including freshly baked bread and fragrant coffee.

Question 12

Is there parking, and how much?

Accepted Answer

You can use the municipal multi-storey car park next to the hotel, at 1,000 yen per night (a discount applies when you present your parking ticket).

Question 13

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

Question 14

How do I get there?

Accepted Answer

About 1 minute's walk from the west exit of JR Komatsu Station. About 12 minutes by bus from Komatsu Airport. About 10 minutes by car from Komatsu IC. About 11 minutes from JR Kanazawa Station on the Tsurugi Shinkansen.

Question 15

What time is check-in?

Accepted Answer

15:00.

Question 16

What time is check-out?

Accepted Answer

10:00.

Question 17

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 18

What is the address?

Accepted Answer

601 Doiharamachi, Komatsu City, Ishikawa Prefecture

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