Question 1

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available throughout the hotel. For details, please contact the hotel.

Question 2

How do I get here?

Accepted Answer

By car: approximately 1 minute from the Saga-Yamato IC on the Nagasaki Expressway—very convenient. Approximately 20 minutes from JR Saga Station, and approximately 15 minutes from the SAGA Arena. We also operate a free shuttle bus every hour between 9:30 and 16:30.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in: 15:00–22:00. Check-out: 10:00. Times may vary depending on your plan, so please confirm your booking details.

Question 4

Are there facilities and activities for children?

Accepted Answer

We have a large kids' park (opened April 16, 2026) with trampolines, ride equipment, bouldering, giant building blocks, a pool with water slide, a game corner, table tennis, and more for children to enjoy.

Question 5

Do you have rock saunas and saunas?

Accepted Answer

We have both rock saunas and saunas. Combined with our hot spring, you can enjoy a comprehensive relaxation experience. An aesthetic salon and massage services are also available in-house.

Question 6

Do you have a pool?

Accepted Answer

We have a pool with a water slide approximately 40m long (open in summer only). It's a facility that both children and adults can enjoy.

Question 7

Do you have karaoke and entertainment facilities?

Accepted Answer

We offer a variety of entertainment facilities including karaoke rooms, game corner, table tennis, and a free comic corner.

Question 8

What is the spring water quality?

Accepted Answer

We offer high-concentration carbonated spring water (calcium bicarbonate spring) sourced from 1,300 metres underground—extremely rare nationwide—in 100% pure source flow. We also have an open-air bath, large bath, sauna, and rock bath (yogan kyoku).

Question 9

Is it convenient for sightseeing to the Saga Balloon Festival and Yoshinogari ruins?

Accepted Answer

Located in Saga City, we serve as a convenient base for major tourist and leisure attractions including the Saga International Balloon Fiesta venue, Yoshinogari Historical Park, and SAGA Arena.

Question 10

Is there a shuttle bus service?

Accepted Answer

We operate a complimentary shuttle bus (9:30–16:30, departing every hour). Please contact the hotel to arrange your use.

Question 11

Is there a restaurant? Can I eat even if I book a plan without dinner?

Accepted Answer

We have an in-house restaurant where you can enjoy meals even with a no-dinner plan. We offer a varied menu featuring fresh seasonal ingredients from mountains and sea.

Question 12

Is there parking?

Accepted Answer

We offer complimentary parking. We are conveniently located about 1 minute by car from Saga Yamato IC, making it very accessible by car.

Question 13

Is Wi-Fi available?

Accepted Answer

Free Wi-Fi is available throughout the facility.

Question 14

Is there parking available?

Accepted Answer

Yes. For details, please contact the facility.

Question 15

What is your address?

Accepted Answer

Saga Prefecture, Saga City, Yamato Town, Kuikeii 3667

Question 16

What is the check-out time?

Accepted Answer

10:00.

Question 17

How do I get here?

Accepted Answer

By car: approximately 1 minute from Saga-Yamato IC on the Nagasaki Expressway. Approximately 20 minutes from JR Saga Station. Free shuttle bus service operates from 9:30 to 16:30, every hour.

Question 18

What is the check-in time?

Accepted Answer

15:00.

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