Question 1

Is there a pick-up service from the nearest station?

Accepted Answer

There is a free shuttle bus from Inawashiro Station on the JR Banetsu West Line. It must be booked in advance, by 17:00 on the day before your stay. The journey takes about 30 minutes.

Question 2

Can I ski in winter?

Accepted Answer

There are several ski areas nearby for winter sports. When there is snow you can also enjoy bathing while looking out over the snowy landscape.

Question 3

What is the cancellation policy?

Accepted Answer

Cancellation charges vary by plan. Please check the booking page on the official website or the terms given when you book, or contact the hotel on 0241-32-2211.

Question 4

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 11:00. If you will arrive after 18:00, please let the hotel know in advance.

Question 5

Can I bring a pet?

Accepted Answer

We have not been able to confirm any statement about pets on the official website or in primary sources. Please check with the hotel directly on 0241-32-2211 before your stay.

Question 6

Is it convenient for the Goshikinuma ponds?

Accepted Answer

The hotel is within walking distance of the entrance to the Goshikinuma nature trail, very convenient for a walk. The trail along the shore of Lake Hibara is also close by.

Question 7

Can I stay with children?

Accepted Answer

We accept guests with infants and children. Please contact the hotel in advance about amenities for children.

Question 8

What room types are there?

Accepted Answer

There are 45 rooms in total: 35 Western-style and 10 Japanese-Western. Categories include junior suites, luxury twins and stylish twins, all designed for the view of Mount Bandai and Lake Yarokunuma.

Question 9

What are the hot spring and open-air bath like?

Accepted Answer

There is an open-air bath with a view over Mount Bandai and Lake Yarokunuma. Information from the Urabandai Tourist Association confirms Wi-Fi, a hot spring and an open-air bath. You can bathe amid the scenery of each season.

Question 10

Can I bathe without staying overnight?

Accepted Answer

We have not been able to confirm any information about day bathing on the official website. If you would like to, we recommend contacting the hotel directly.

Question 11

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available in the building, and you can connect to the internet in your room. Please ask at the front desk for details.

Question 12

What is the food like?

Accepted Answer

There are two choices: a seasonal Japanese kaiseki course reflecting the seasons of Urabandai, and a full French course. Dishes using local ingredients are served in the restaurant.

Question 13

Is there parking, and is there a charge?

Accepted Answer

There is free parking for 69 cars. No booking is needed and spaces are first come, first served, so please arrive early in busy seasons.

Question 14

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 15

What is the address?

Accepted Answer

1171 Yudairayama, Hibara, Kitashiobara Village, Yama District, Fukushima Prefecture

Question 16

What time is check-out?

Accepted Answer

11:00.

Question 17

What time is check-in?

Accepted Answer

15:00.

Question 18

How do I get there?

Accepted Answer

About 30 minutes by the hotel's free shuttle bus from Inawashiro Station on the JR Banetsu West Line. About 25 minutes by car from Inawashiro-Bandaikogen IC on the Banetsu Expressway.

Question 19

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

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