Question 1

How do I get there from Sendai Airport?

Accepted Answer

Take the Sendai Airport Access Line from Sendai Airport, get off at JR Sendai Station and walk about 1 minute. The journey takes about 25 minutes.

Question 2

How do I get there from Sendai Station?

Accepted Answer

The hotel is very close, about 1 minute's walk from the west exit of JR Sendai Station. You can also reach the main entrance on the ground floor via exit 6 south of the subway Sendai Station. From Sendai Airport it is about 25 minutes on the Sendai Airport Access Line.

Question 3

What are the check-in and check-out times?

Accepted Answer

Check-in is 15:00 and check-out is 11:00.

Question 4

Can I use the hotel for meetings and business?

Accepted Answer

There is a full range of business facilities including banquet rooms and meeting rooms. Being 1 minute's walk from Sendai Station makes the hotel very convenient for business.

Question 5

Can I use JR Hotel Members points?

Accepted Answer

You can use the JR Hotel Group members programme. Note that members who have not used it for three years may be subject to cancellation of membership, so please check the official website for the latest information.

Question 6

Is it a convenient base for seeing Sendai?

Accepted Answer

Being 1 minute's walk from JR Sendai Station makes changing to the Tohoku Shinkansen, the JR lines and the subway very easy. As well as sightseeing in Sendai itself, the hotel is an ideal base for Matsushima, Akiu Onsen and Zao.

Question 7

What sights are there near the hotel?

Accepted Answer

The shops and restaurants of central Sendai are within walking distance of Sendai Station. Cultural facilities are also easy to reach, including the cafe restaurant at the Miyagi Museum of Art (Chaleur Musee).

Question 8

Do you host weddings?

Accepted Answer

There is a landmark chapel where light falls from above, making for a moving ceremony. The reception rooms, large and small, have excellent facilities, and specialist staff give careful support.

Question 9

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available inside the building. Please check at the front desk or on the official website for how to connect.

Question 10

What restaurants are there?

Accepted Answer

There are several, including the Japanese restaurant Hayase using Miyagi ingredients, a cafe restaurant and all-day dining. Special dinner events such as seasonal banquets and sake brewery evenings are also held regularly.

Question 11

Is there parking?

Accepted Answer

There is parking for 70 cars on the second basement level of the hotel. From Sendai-Miyagi IC on the Tohoku Expressway it is about 10 km by car (about 20 minutes).

Question 12

Is there parking?

Accepted Answer

Parking is available. Please contact the property for details.

Question 13

What time is check-out?

Accepted Answer

11:00.

Question 14

What time is check-in?

Accepted Answer

15:00.

Question 15

How do I get there?

Accepted Answer

1 minute's walk from the west exit of JR Sendai Station; via exit 6 south of the subway Sendai Station to the main entrance on the ground floor; about 20 minutes by car from Sendai-Miyagi IC on the Tohoku Expressway.

Question 16

What is the address?

Accepted Answer

1-1-1 Chuo, Aoba Ward, Sendai City, Miyagi Prefecture

Question 17

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for details on where it can be used and any charges.

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