Question 1

Is Wi-Fi free in all rooms?

Accepted Answer

Yes, internet access (Wi-Fi) is available free of charge in all rooms.

Question 2

How do I get from Kansai International Airport?

Accepted Answer

Airport limousine buses operate from around JR Osaka Station, taking approximately 75 minutes from Kansai International Airport. From JR Sakurajima Station to the hotel is about 5 minutes walk.

Question 3

Which is the nearest station and how long does it take?

Accepted Answer

The nearest station is JR Osaka Loop Line Sakurajima Station, west exit, about 5 minutes walk away. A free shuttle bus also operates from JR Osaka Station Sakurabashi exit, taking about 15 minutes.

Question 4

Can weddings be held at the hotel?

Accepted Answer

We have banquet halls and conference rooms and can accommodate weddings and various parties. Please contact the hotel for details.

Question 5

What are the check-in and check-out times?

Accepted Answer

Check-in is at 14:00 and check-out is at 12:00.

Question 6

Do you have barrier-free facilities?

Accepted Answer

We have barrier-free facilities in place. Please check the barrier-free information page on our official website or contact the hotel directly for details.

Question 7

Can I enjoy cherry blossoms from the hotel during cherry blossom season?

Accepted Answer

The area surrounding the hotel is one of Japan's foremost cherry blossom destinations, with about 4,000 cherry trees lining the nearby parks. In spring you can enjoy the beautiful cherry blossom avenues from guest rooms and around the hotel.

Question 8

Can you assist in English?

Accepted Answer

English-speaking staff are on hand. We welcome many guests from overseas.

Question 9

What types of guest rooms are available?

Accepted Answer

The regular floors (7–18) offer a variety of room types including Twin and Double, with Standard rooms 30 m² or larger. Suite rooms are available on the upper floors.

Question 10

Are there restaurants?

Accepted Answer

We have multiple restaurants available from breakfast through dinner. They offer long-established favourites such as omelettes and pancakes, and seasonal buffet-style meals are also available.

Question 11

Is there a parking lot?

Accepted Answer

We have a parking lot. For details on capacity and rates, please contact our official website or the hotel directly.

Question 12

How do I get there?

Accepted Answer

About 5 minutes walk from the west exit of JR Osaka Loop Line Sakurajima Station / About 15 minutes by free shuttle bus from JR Osaka Station Sakurabashi exit

Question 13

What is the check-in time?

Accepted Answer

14:00.

Question 14

What time is check-out?

Accepted Answer

12:00.

Question 15

Is parking available?

Accepted Answer

Parking is available. For details, please contact the facility.

Question 16

Is Wi-Fi available?

Accepted Answer

Wi-Fi is available. Please contact the property for where it can be used and whether there is a charge.

Question 17

What is the address?

Accepted Answer

1-8-50 Temmabashi, Kita Ward, Osaka, Osaka

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